Tustin Hyundai

For more than 8 years, Mr. DAVID KIM has been my service advisor, and it is his care, concern, knowledge, efficiency and courtesy that have kept me a loyal customer. While it's DAVID KIM has been my service advisor, and it is his care, concern, knowledge, efficiency and courtesy that have kept me a loyal customer. While it's a given that a well-managed, customer friendly dealership employs skilled car repair technicians who can accurately diagnose and repair (my experience is that Tustin Hyundai does), the point of contact for the customer is that person who walks out to your car, greets you, and takes you inside to discover (or confirm) the reasons for your visit. Does that person follow up? Call to keep the customer informed about progress? Check in immediately if there are problems? EXPLAIN exactly what is being done, and why? This communication and attention to detail is what makes the difference. Many dealerships can provide service. But can they also provide a positive experience that makes a customer feel valued and respected? DAVID KIM does exactly that. He is well-spoken, patient, genuinely kind, extremely knowledgeable, and demonstrates in both word and deed that it matters to him what kind of experience his customers have. He inspires TRUST. Just seeing him come out the door when I drive up makes me smile. He is an absolute gem! Now that I've bought a NEW Hyundai, I will look forward to more years of dealing with David and his associates at this dealership. More

Good Service! Nice salesperson! Professional explanation！ I would highly recommend this brand to my friends Nice salesperson! Professional explanation！ I would highly recommend this brand to my friends More

They were welcoming from the beginning and very patient with me through the shopping and selection process. I was also pleased that they kept their word about no hidden fees. with me through the shopping and selection process. I was also pleased that they kept their word about no hidden fees. More

Very ready to deal with, can get you what you want and doesn’t add those exorbitant “dealer surcharges”. They do charge $995 for a special exterior and interior coating package with a warranty. They also doesn’t add those exorbitant “dealer surcharges”. They do charge $995 for a special exterior and interior coating package with a warranty. They also offer an extended 10 year cover everything warranty so you will want to go some comparison shopping on that before you buy. Overall the best car shopping experience ever and now the proud owner of our family’s 8th Hyundai. More

Wayne was excellent. Just the best car dealer I have ever dealt with. Because of him I would definitely recommend Tustin Hyundai to everyone! Just the best car dealer I have ever dealt with. Because of him I would definitely recommend Tustin Hyundai to everyone! More

Had a great experience buying a car from Rooben. He was very patient and professional. He gave us lots of help. He was very patient and professional. He gave us lots of help. More

I had a great experience buying my car from Rooben, I was on the waiting list for about 5 months and chose this dealership because they are not price gouging for new cars like everybody else is. They have in on the waiting list for about 5 months and chose this dealership because they are not price gouging for new cars like everybody else is. They have integrity. I “built” the car I purchased on Hyundai.com and the price I was quoted (and paid) was within a couple hundred dollars of MSRP. I could have gotten a car sooner but wanted to wait for the limited Ioniq 5 in blue. The actual financing and purchase was quick and easy, and I got a great tutorial on how to use my car. I have had it for about a month now and I love it! More

David Kim provided an excellent and above and beyond service for me and my Hyundai Sonata Hybrid. He took the time explaining the service, accept my vehicle with personal attention, and call me as prom service for me and my Hyundai Sonata Hybrid. He took the time explaining the service, accept my vehicle with personal attention, and call me as promised when vehicle is done. David is great asset to the service department and I look forward to come back to have David help me again in future opportunity. Thank you David Kim. More