Tustin Hyundai

Excellent experience. Everyone was very friendly and helpful. I have already recommended this dealership and Rick to several friends looking for a new Hyundais. Everyone was very friendly and helpful. I have already recommended this dealership and Rick to several friends looking for a new Hyundais. More

Very easy process. Everything was explained well without any pressure. Was able to complete a lot online to minimize time spent at the dealership. Had minor issue wit Everything was explained well without any pressure. Was able to complete a lot online to minimize time spent at the dealership. Had minor issue with the car, they got it in right away, gave us a loaner and got it fixed very quickly. More

I had such a great experience purchasing my car here. Everyone was so friendly and patient with me. Rooben really took his time and made sure that I understood all the new features of my vehicle. They Everyone was so friendly and patient with me. Rooben really took his time and made sure that I understood all the new features of my vehicle. They were all amazing. They offered condiments and snacks and the dealership was clean and beautiful. Thank you More

Super friendly and service oriented. Always give me the right expectation and then exceed it. It’s why as a family we have purchased four vehicles from them. Always give me the right expectation and then exceed it. It’s why as a family we have purchased four vehicles from them. More

We were truly WOW'd by the great customer service and integrity by Carlos. He was very transparent and honest and that helped us in our decision. We absolutely love the car and are impressed with our fir integrity by Carlos. He was very transparent and honest and that helped us in our decision. We absolutely love the car and are impressed with our first Hyundai car purchase. We will definitely consider purchasing again with Carlos and Tustin Hyundai in the future and referring our friends and family. More

My vehicle completely lost power while driving on the freeway and had to be towed to the dealer. Found out I would need a whole engine replacement. I was aware of the recall on Hyundai vehicles with this freeway and had to be towed to the dealer. Found out I would need a whole engine replacement. I was aware of the recall on Hyundai vehicles with this issue. Being that I’m not the original owner of the vehicle and I only purchased it about a year and a half ago, I was prepared to face many roadblocks and put up a fight to get my engine replaced and paid for by Hyundai. I did not receive any prior service records when I bought the car and I hadn’t had a lot of service performed in the one year I owned it. Elsa is the service advisor I worked with and she was very thorough in explaining everything that was needed from me. She was great at keeping me updated about what was going on. I never once had to call to find out the status of my car. My claim for a new engine was approved and I did not have to jump through a bunch of hoops for it. Hyundai also paid for a rental car for me the whole time they had my vehicle, which was almost two months. Tustin Hyundai is not the closest dealer to my home, but it’s worth the drive to them for their friendly and professional service. This is a very busy location and I never felt rushed or lost in the crowd. Elsa promptly returned emails and phone calls and always took the time to answer all my questions. As long as I own a Hyundai, I will be bringing my vehicle to this dealer for service. More

This is the best auto dealership! The service department team is fantastic and have always taken very good care of my car. The service department team is fantastic and have always taken very good care of my car. More

Max was everything you want from a salesperson. He answered all of our questions. He was kind and courteous. We never felt pressured at any time. Overall it was a very easy and ideal way to buy a c He answered all of our questions. He was kind and courteous. We never felt pressured at any time. Overall it was a very easy and ideal way to buy a car. Couldn’t have asked for a better car buying experience. More

Everything was great! Got in and out in an hour and a half. My car even came super early too. Got in and out in an hour and a half. My car even came super early too. More