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Tustin Hyundai
Tustin, CA
6,385 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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6,385 Reviews of Tustin Hyundai
January 05, 2024
I felt my service representative Elsa worked hard to get my car back to me as soon as possible with the correct repairs. Having a lender car helped keep the impact of the repairs to a minimum. my car back to me as soon as possible with the correct repairs. Having a lender car helped keep the impact of the repairs to a minimum. More
by Kashmirmom
Employees Worked With
Elsa Elias
January 04, 2024
Impressed with every aspect of service. The communication was excellent, the issue with my vehicle was explained in detail and the repair was completed same day. On top of that the staff The communication was excellent, the issue with my vehicle was explained in detail and the repair was completed same day. On top of that the staff was very friendly. Definitely recommend!! More
by SjhSlev
Employees Worked With
Elsa
January 03, 2024
Excellent customer service experience today at Tustin Hyundai and my service advisor, Bryan was excellent. He ensured that my vehicle received the needed service. I greatly appreciate his attention and f Hyundai and my service advisor, Bryan was excellent. He ensured that my vehicle received the needed service. I greatly appreciate his attention and follow through and keeping me informed throughout the day, as well as arranging the Lyft rides to and from the dealership. I would certainly recommend Tustin Hyundai to friends/colleagues. More
by Armin
Employees Worked With
Bryan
January 02, 2024
Worst car buying experience I have ever had. Had an online quote that Rick simply refused to honor. Gave excuses that all essentially sound like lies. When he pretended to consult with someone e Had an online quote that Rick simply refused to honor. Gave excuses that all essentially sound like lies. When he pretended to consult with someone else about the discrepancy in the pricing he just came back with different numbers. This is why people hate car salesmen. More
by daphna.wegner
Employees Worked With
Rick Majors
January 01, 2024
Tustin Hyundai has set a new standard for dealerships, incorporating specific modern practices at every step, but especially differentiating themselves at the start of the buying process—no wonder they dr incorporating specific modern practices at every step, but especially differentiating themselves at the start of the buying process—no wonder they draw people in! Rooben, an exceptionally experienced and responsive salesperson, efficiently secured my 2024 Kona EV SEL in black. He collaborated quickly with finance, responding to my offer through email and text, respecting my preferred method of communication. Achieving the exact price I wanted on the first try? It happened within minutes - the easiest and best deal, surpassing all other dealerships within 100 miles. Shawn and ZK in finance played key roles in making this unmatched deal happen. They maintained transparency, showed incredible respect, and added valuable perks. The camaraderie among the sales staff and the absence of pressure make Tustin Hyundai a classy, unrivaled choice. Rooben presented a frictionless car-buying experience, making it impossible to consider any other dealership. The two-hour drive from LA was absolutely worth it. Rooben allocated time to walk me through all the features of the car despite the busyness of dealerships during EOY. He even called me a couple of days after when he wasn’t feeling well to see how I liked the car. Rooben is the best! I later found my lease is almost within the top 5th percentile - such an excellent deal! I'm grateful and relieved to have found this dealership knowing I don’t need to go anywhere else. See you in three years! More
by NewElectricCarOwner
Employees Worked With
Zarfar Khokhar, Shawn Brown, Rooben Khachatoorian
January 01, 2024
Last week we had a great experience at Tustin Hyundai. Carlos was so efficient and easy to deal with. He was able to get the car we wanted on the same day with the best pricing and very transparent. He we Carlos was so efficient and easy to deal with. He was able to get the car we wanted on the same day with the best pricing and very transparent. He went above a beyond and we greatly appreciated it. The next day Roeben was amazing at helping us understand all the car tech and finance got us in and out quickly. I have bought cars at BMW, Mercedes, Tesla,Honda, and this was the best experience yet. More
by Crismcast
Employees Worked With
Carlos Menjivar, Rooben Khachatoorian
December 31, 2023
I’ve been to two other Hyundai dealerships in South Orange County for service and have been disappointed. I love my ‘21 Santa Fe, it’s an incredible vehicle, but I was so disappointed in the service I Orange County for service and have been disappointed. I love my ‘21 Santa Fe, it’s an incredible vehicle, but I was so disappointed in the service I received. I drove 17 miles to come to try Tustin Hyundai and was greeted in the service drive then introduced to a service writer given an estimate of time offered coffee and a ride home or to a restaurant in a beautiful dealership setting with nice people. My faith in Hyundai, has been restored. Everyone I encountered was friendly and professional. My vehicle was serviced on time parts were ordered, and I was given a certificate to return kfor a free car wash because it was raining that day. After 40+ years in the car business in immediately recognized how well run this dealership is. I can confidently recommend the Hyundai automobiles and this dealership. More
by Tiger431
Employees Worked With
Frank Moreno & Elsa
December 31, 2023
Rick and Tustin Hyundai did an exceptional job in finding the car I was looking for. The specific model I desired wasn't available on their lot initially. Rick dedicated time to contacting numerous other dea the car I was looking for. The specific model I desired wasn't available on their lot initially. Rick dedicated time to contacting numerous other dealerships before successfully arranging a trade for the exact car I had in mind. Additionally, Rick took the time to ensure that I was familiar with all the features of my new car. More
by Gary1234
Employees Worked With
Sheryl Storey, Rick Majors
December 30, 2023
The experience at Tustin Hyundai was awesome. Rick Majors was our sales person. He is very personable and very well versed in the cars he sells. He took a lot of time to make sure we understood Rick Majors was our sales person. He is very personable and very well versed in the cars he sells. He took a lot of time to make sure we understood everything. He went through the process of the purchase and answered all of our questions. We spent quite a while going through the car and its operation. The entire experience was just unbelievably satisfying. The best car buying experience we have had in quite some time. All the people we met and dealt with were very nice and personable. I would recommend Tustin Hyundai and Rick Majors to anyone looking to purchase an automobile. More
by Grandpahak
Employees Worked With
Rick Majors
December 30, 2023
Best experience ever! The easiest car purchase we have ever done. Got the car of our dreams, and the dealership and employees are top tier. Rick Majors was so helpful The easiest car purchase we have ever done. Got the car of our dreams, and the dealership and employees are top tier. Rick Majors was so helpful and his attention to detail was so appreciated. The transaction felt so personalized and more about how they could help and not about them selling a car and making a commission….. such a welcomed change. You can tell the dealership takes care of their people. Such a great environment. We have already recommended to our friends and family. More
by Beliveaubunch
Employees Worked With
Sheryl - finance department, Rick Majors
