Tustin Hyundai - Service Center

My total experience with Tustin Hyundai has been outstanding, from purchase to service. Recently I scheduled my 15,000 mile service and recall notice correction for the rear reflectors. I schedule outstanding, from purchase to service. Recently I scheduled my 15,000 mile service and recall notice correction for the rear reflectors. I scheduled an appointment; they began working on my car at the scheduled appointment time. I was told ahead of time as to how long it would take and they had my service completed and my car washed 15 minutes earlier than expected. I waited while the work was being done and had access to a desk area so I could work on some of my personal paper work. I was frequently offered water and asked if there was anything they could do to make my wait more comfortable. I have had all of my service done through this dealership and have always been treated graciously. I would highly recommend this dealership from sales to service. I am a very satisfied customer. More

I have always found OC Hyundai to be a clean place, great employees and attitude. Martin has always gone above and beyond in any dealings I have had with him. He's knowledgeable, courteous, and always puts employees and attitude. Martin has always gone above and beyond in any dealings I have had with him. He's knowledgeable, courteous, and always puts the customer first. I wish more companies hired people with Martin's CAN DO attitude. More

My Tucson was due for its service. I purchased my car at this dealership and always bring it in when it is time for a check-up. Most often I phone ahead to let the service dept - namely Trina - know that I this dealership and always bring it in when it is time for a check-up. Most often I phone ahead to let the service dept - namely Trina - know that I am coming in. When I arrive - she greets me with a hearty welcome and then we go over what needs to be taken care of. She gives me an estimated time it will be done as well as an estimated cost and the reasons for it. I cannot remember a time that it has been more than the estimate. And the work done is always quality work and professionally taken care of. I trust their judgment. Most often I wait on the premises, and the waiting area is clean and comfortable. There is a coffee machine and there is wi - fi so that I can tend to my personal needs as necessary. The time passes quickly in these surroundings. When the job is complete Trina calls me by name and explains what has been done and I settle the account and go outside to my clean car. I like the complimentary car wash. I am not aware of another dealership where the customers are so satisfied. More

I've been going to OC Tustin Hyundai since I purchased my 2011 Sonata and the service has always been excellent. Trina Youroski is my service advisor and she is simply the best to work with. Always, prompt a 2011 Sonata and the service has always been excellent. Trina Youroski is my service advisor and she is simply the best to work with. Always, prompt and uses a no nonsense approach which is refreshing and appreciated. Also wanted to mention Erik Hernandez in the parts department as he has always provided excellent service as well and very knowledgeable. OC Hyundai has an excellent team of associates and I would recommend them to anyone. More

This is an awesome dealership! I bought my second Hyundia from them last June and gave my old one to my son. We will continue to a part of their family for a long time. The service department is so great from them last June and gave my old one to my son. We will continue to a part of their family for a long time. The service department is so great and caring. Mark Rodelo is a life saver for me each time I come in. I call him my Car Angel. He is very professional and has a great attitude. He makes me feel like I can trust whomever works on my car. Lastly, even if I stop by to ask a question my car gets washed very time!! I rate this service dept. and dealership very highly on professionalism and quality care! More

I have been having my car service at OC Hyundai for almost three years and each service experience has been high quality and great customer service. Thank you for doing a great job and keep up the goo almost three years and each service experience has been high quality and great customer service. Thank you for doing a great job and keep up the good work. More

Friendly, quick, honest, reasonably priced car service from Martin Aguilar at OC Hyundai. I would definitely go back again to this dealership for future services. from Martin Aguilar at OC Hyundai. I would definitely go back again to this dealership for future services. More

Trina does a fantastic job--always cheerful, makes sure she understands the problem, explains what needs to be done, the costs involved and how long it will take. she understands the problem, explains what needs to be done, the costs involved and how long it will take. More

Four years ago I bought a Santa Fe and got to know Mark from bringing it in for all its regular check-ups. He always took great care of me and I was never over-charged or sold services I didn't need. The from bringing it in for all its regular check-ups. He always took great care of me and I was never over-charged or sold services I didn't need. They even send out coupons, which keeps the prices down. I'm a single mother, so having someone trustworthy taking care of my car is priceless. When it was time to get my daughter a car for college, I wanted to buy another Hyundai because I knew Mark would take good care of her too. We've had her Accent for a year and they are keeping it in tip-top shape. I have not had any mechanical deficiencies with any of my Hyundais - just routine maintenance. I traded in my Santa Fe for an Elantra when we became a two car family, but I am looking forward to bumping back up to a Santa Fe soon and I will definitely go back to Mark for help and service. More

Mark greeted me by name when I drove up to the dealership. I went in for just routine service but they had me in and out in the time promissed. The car was delivered washed and clean. It seems tha dealership. I went in for just routine service but they had me in and out in the time promissed. The car was delivered washed and clean. It seems that all the folks at Tustin Hyundai go the extra mile to give good service and excellent workmanship at a fair price. More