Tustin Hyundai - Service Center

This year I had to get my smog test done for my 1999 This year I had to get my smog test done for my 1999 Isuzu trooper. I had to get it done at the smog test only site. My car failed due to the chec This year I had to get my smog test done for my 1999 Isuzu trooper. I had to get it done at the smog test only site. My car failed due to the check engine light fault being on. The test only site where I went to get the test done sent me to a smog test mechanic to fix the problem. The mechanic there tried for three days and could not diagnose the problem. We changed various parts that he said it would fix the problem but the check engine light fault was still there. I decided to go to the dealer and braced myself for a very costly expense on top of what I had already spent trying to get my car fixed to pass the smog test. I called several dealers and the only dealer that had the capability to help me was OC HYUNDAI. I drove from Culver City to Santa Ana where OC HYUNDAI is located to get my check engine light fault checked out. I arrived at OC HYUNDAI and was greeted by Mark Rodelo in the service department and he was very professional. Mark Rodelo listened to my entire problem and gave me a quick quote to get the diagnostic test done. I left my car there at OC HYUNDAI and in less than 30 minutes I had an answer to my problem. The price was less than what I had expected and the service was done in a timely manner. I just passed my smog test with flying colors and what the other mechanics could not solve in three days, OC HYUNDAI solved in less than 3 hours. Going to OC HYUNDAI was worth the drive because it saved me from unnecessary replacement of parts and time. Thanks to all the staff that worked on my car and Specially Mark Rodelo for your great customer service and I think the OC HYUNDAI mechanic that fixed problem Henry Magnusson. Sicerly , Edison Andrade (=SATISFIED CUSTOMER=) More

My partner and I bought 2 Hyundais at this dealership. It is people like Mark that keep us coming back. There has been only 2 times that I did not get my car serviced at the dealership. Both times this "quic is people like Mark that keep us coming back. There has been only 2 times that I did not get my car serviced at the dealership. Both times this "quick job" tried to tell me there was something wrong with my car...(I learned my lesson...). I came to Mark and his team for a second opinion and come to find out my Hyundai is running great. Mark is a very honest person, and because of this we will keep coming back. In fact, we will be buying 2 more Hyundais and plan to come to this dealership because we know that we will be treated well. Thank you Mark. More

Extremely pleased with the service this dealer provides. I have two Hyundais and have been to other dealers in Orange County for service- none compare to the quality and fairness in pricing for service. I r I have two Hyundais and have been to other dealers in Orange County for service- none compare to the quality and fairness in pricing for service. I recomend this dealer to all my friends who own Hyundais. More

I have been dealing with OC Hyundai for the past year when I bought my Santa Fe from Steve Cook. The sales experience and the service (with Mark Rodelo and Trina) have been very good. My first experience when I bought my Santa Fe from Steve Cook. The sales experience and the service (with Mark Rodelo and Trina) have been very good. My first experience with the company under the new ownership was even better than before. The place has been fixed up and the employees seem to be reenergised and optimistic about the change. It looks like the new owership is committed to making the dealership a good place to do business with. I will keep comming back. More

Service is always done in a thorough timely manner. The employees are always friendly and helpful and answer any questions or concerns that I may have regarding my vehicle. The dealership coupons are great employees are always friendly and helpful and answer any questions or concerns that I may have regarding my vehicle. The dealership coupons are greatly appreciated during these ecomonic times. More

OC Hyundai,.... new ownership and an awesome new mamagment ! I noticed as i dropped my car off for a simple service and i was "Greeted" by someone obviously in Management under the new owner. Key wo mamagment ! I noticed as i dropped my car off for a simple service and i was "Greeted" by someone obviously in Management under the new owner. Key word: GREETED!, . i have had my Hyundai for 10 years, dealing with the same location,.... and other than TRINA at the desk,. never so much as a smile or acknowledgment from anyone. Trina was what brought me back , time & time again. Very friendly and honest. Now,...the new owners/management??? Awesome. Simply put. I was greeted by Trina (as usual,.. with a smile), then when she was in back checking on my paperwork,... 2, ... yes, 2 different faces approached me i had never seen before and asked if they could help me in anyway. They were sincere, their smiles were genuine,..and i observed how they treated the "staff", behind a semi-closed glass door: friendly, smiling, and very welcoming ! I like the new 'changes' and attitudes . Very comforting. Ide`a given strong 5`s all down the scale,.... however, DEALER prices should be slightly more competitive with others. Dealers are always a bit steep . Work on THIS issue and ide bring my car in for more servicing whether it 'needed' it or not . More

Service Advisor: Mark Rodelo; Came in for the 11250 maintenance. Mark was very personable and professional. Received a little discount, although, I had left my $24.95+tax coupon for FS/Oil, filter chan maintenance. Mark was very personable and professional. Received a little discount, although, I had left my $24.95+tax coupon for FS/Oil, filter change & Lube at home; clean and comfortable waiting facility. More

Typically, I would leave my car until the end of the day, but this particular occassion, I needed to have my 60k mile maintenance completed by 2:00pm (giving the Service Center approximate 3-hours notice). but this particular occassion, I needed to have my 60k mile maintenance completed by 2:00pm (giving the Service Center approximate 3-hours notice). I was willing to come back another day, but Mark had assured me that he would schedule a time for my car with the mechanic to have the maintenance done by 1:30pm, giving some wiggle room to 2:00pm. Sure enough, the service was performed on time and in addition the Hyundai coupons gave me approximately 40% off the additional parts. I think one of the great things about the Service was the pleasant smile and courtesy from both Mark and Trina - Thank you very much! More

Very friendly and professional try all the best to help customer save as much as he can ,car was fix as pronmise and run great event car is not buy from this dealer but they treat same as their customer an customer save as much as he can ,car was fix as pronmise and run great event car is not buy from this dealer but they treat same as their customer and warranty cover great ,service advisor and tecnician is well train. More

Mr. Rodelo has been always professional and a great help, He's one of the reasons why I switched dealearships and continue servicing my Hyundai Santa Fe wherever he's working. The dealership has provided g He's one of the reasons why I switched dealearships and continue servicing my Hyundai Santa Fe wherever he's working. The dealership has provided good and solid service. I recommend the dealer and this particular associate. More