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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.9
2,438 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 2,438 reviews

October 29, 2026

Fair resolution ,Ivan , manager helpful and prompt response . Service dependable. Easy to make an appointment More

by llogan624
Recommend Dealer
Yes
Employees Worked With
Ivan Cisneros
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Oct 29, 2026 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you have any further questions, please don't hesitate to reach out!

October 28, 2026

I got a best deal here . Internet sale manager , Jonathan is the best. Buying car here without hassle, no pressure, paperwork was lightning fast. No dealerships out there can More

by vinny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan; Financial Manager
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Oct 29, 2026 -

Tustin Lexus responded

Hello Vinny, we're happy to hear you had such a positive experience with Jonathan! Feel free to reach out to us if you need anything. Have a wonderful day.

October 28, 2026

Rick helped us get a recall done, he was extremely kind, honest and very helpful. Made my day, so happy. I will for sure be back. I love the fact that there was no trying to sell unneeded service, More

by Charry beck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick massucci
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Oct 29, 2026 -

Tustin Lexus responded

Hello Charry, we're happy to hear you had such a positive experience with Rick! Feel free to reach out to us if you need anything. Have a wonderful day.

October 28, 2026

Wonderful customer service. Gil is fabulous. Happy with service of car. Purchased care here and would do it again. More

by Joanibinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GIL. GILLERMO
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Oct 30, 2026 -

Tustin Lexus responded

Hello Janibinder, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 27, 2026

Made reservation for oil change. Arrived and recived service within minutes. Service rep was knowledgeable and accurate with wait time More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nolan
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Oct 30, 2026 -

Tustin Lexus responded

Hi Kevin, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2026

Tony in the Service Department is the best! ! I always ask for him. Makes all my service related dealings so much easier. More

by Michael M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Romero-Service
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Oct 30, 2026 -

Tustin Lexus responded

Hi Michael, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. We do hope we can be of assistance in the future. Take care!

October 26, 2026

The Tustin Lexus service dept always provides excellent service and service advisor Rick Massucci is exceptional! I’ve been going there for over 20 years and have always had a great experience. More

by Lindaon257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci 5 stars!
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Oct 28, 2026 -

Tustin Lexus responded

Hello, we're happy to hear you had such a positive experience with Rick and our team! We are always more than happy to assist you if anything else comes up. Take care!

October 26, 2026

Jorge was excellent and very helpful. He gave us personal service. He was a pleasure to deal with. GIVE HIM RAISE, he’s great!!! More

by Dale Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Buenorostros
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Oct 28, 2026 -

Tustin Lexus responded

Hello Dale, thank you for your kind review; we are happy to pass along your comments to Jorge here at Tustin Lexus! If you're ever in need of more help, please let us know!

October 25, 2026

Alissa Carranza was my sales associate and she was amazing. Alissa provided exceptional service and went above and beyond every step of the way. She made this such a great experience. I would absolute More

by patricewatkins1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alissa Carranza
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Oct 30, 2026 -

Tustin Lexus responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 25, 2026

I’ve only had great experiences when I’ve gone to Tustin Lexus. The service advisors have treated me well and have taken care of me. Nolan was my advisor today and he went above and beyond for me! I will ke More

by hreyes3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nolan
Print
Oct 26, 2026 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! If you have any further questions, please don't hesitate to reach out!

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