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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,598 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,598 reviews

July 06, 2025

Steve at the service department has been courteous and informative when I have gone for maintenance checks. I purchased the car at the Mission Viejo dealership but would not go back. Tustin is on the ba More

by bella60k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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July 05, 2025

Place was clean and staff very helpful . Rick was nice as well and explain everything I asked for . More

by r_elaraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
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July 05, 2025

All in all a pleasant and super efficient lease experience. They stayed way past closing for me and Mike was beyond patient and helpful even following up with me the next day. I would definitely re More

by Eb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bergman
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Jul 06, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

July 04, 2025

Polite professional, everyone paid attention to there jobs and all offered to be helpful! Service was excellent! Thank you! More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Olson
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Jul 04, 2025 -

Tustin Lexus responded

Hi John, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 03, 2025

The team was friendly, knowledgeable, and made the entire car-buying process smooth, stress-free, and efficient. More

by Andragalloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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Jul 06, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 02, 2025

Tustin Lexus is top notch. I bought my ES in 2022 and have been returning for service since. Their service department is stellar. My agent, Derek K., is exceptionally knowledge More

by jenn.adame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Kincebach
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Jul 03, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Derek here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

July 01, 2025

Great service, easy negotiation, and willing to make a fair deal. The whole car buying experience was great! More

by Dlegrand3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillermo Gonzalez
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Jul 02, 2025 -

Tustin Lexus responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

July 01, 2025

The environment was clean, employees were wonderful and friendly. They offered help right away as soon as we arrived. More

by Maricel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo Gonzalez
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Jul 03, 2025 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

July 01, 2025

The best car buying experience I have ever had in over 30 years of buying cars. Alena was fantastic! More

by Chrisjohngray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alena Stasevich
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Jul 03, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Alena here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

June 29, 2025

Professional service, easy to make an appointment and great service from check in to check out. More

by BLV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Applebury
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Jun 30, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

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