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Tustin Lexus - Service Center

Tustin, CA

4.8
1,128 Reviews
Call Service Center (714) 544-4800

1,128 Reviews of Tustin Lexus - Service Center

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August 16, 2025

The dealership employees were very friendly and professional. I was expecting to wait for at least one hour. Everything was ready for me in 20 minutes. Very efficient. More

by helenesimms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WYATT
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August 15, 2025

They were great. Very helpful in what service I needed when I brought the car in More

by Gaylehay
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Applebury
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August 15, 2025

Wonderful dealership that offers exceptional customer service. My service advisor was very attentive and kept me updated on my car service. More

by JA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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August 14, 2025

Dennis is a dedicated friendly, wonderful addition to your team. In fact, I was impressed with his service the first time around at another Lexus dealership and I drove to your location to continue that More

by rocioperez.ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 14, 2025

Great service and communication. Very reasonable pricing and the timeline to do the work was on schedule. More

by dougefresh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sungha (Paul)
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August 13, 2025

We had great service. Everything was handled professionally and quickly. We Will definitely go back to Tustin Lexis. More

by Docmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Applebury
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Aug 13, 2025 -

Tustin Lexus responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2025

Very precise in checking out my car for problems and sending video of the proof More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack dayeh.
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Aug 09, 2025 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2025

Jack is the best, listened to our concerns and helped us find a fix for our vehicle. More

by Twsautos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack dayeh
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Aug 10, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

August 07, 2025

Derek was helpful and easy going. Assisted me with my service and followed up with me when my vehicle was done. Amazing service More

by Phil Hwang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Aug 09, 2025 -

Tustin Lexus responded

Hi Phil, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2025

Tustin Lexus has efficient and knowledgeable staff. I was given a welcome greeting when I entered the dealership. Mr. Palacio patiently explained what my car needed; he also answered all my questions. More

by jean9092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Palacio
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Aug 07, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you have any further questions, please give us a call. We're always happy to help!

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