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Tustin Lexus - Service Center

Tustin, CA

4.8
944 Reviews
Call Service Center (714) 544-4800

943 Reviews of Tustin Lexus - Service Center

Sort by
April 30, 2025

Friendly, clean environment, time management is good, fair price, including car wash. Derek is very helpful More

by jcypan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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April 29, 2025

Mr. Rick always been helpful ,understand customer needs and always positive Thnx Rick and gd luck More

by suhail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Tustin Lexus responded

Hi Suhail! We're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care!

April 28, 2025

Service rep Rick was great. He explained everything and keep me updated on the status of the service. More

by csummo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick service
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Apr 30, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 28, 2025

Jim always takes his time to assist me and does an excellent job, I had the opportunity to work with Jim several times and he continues to excel his service by making sure I am 100% satisfied. Becau More

by ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Olson
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Apr 29, 2025 -

Tustin Lexus responded

Hi Ali, thank you for your kind review; we are happy to pass along your comments to Jim here at Tustin Lexus! Thanks again for the recommendation, and have an amazing day!

April 27, 2025

Easy appointment, fast check in, quick oil change, great price. Friendly staff, knowledgeable mechanic, great accommodation. More

by tbotezan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julius, Derek.
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Apr 28, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2025

Steve Riviera was very good. for serving me today. His manners asking me service needs was helpful. More

by Jon Jun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Riviera
Report | Print
Apr 27, 2025 -

Tustin Lexus responded

Hi Jon, we are very happy Steve Riviera could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2025

Wheeled into Lexus this morning due do a tire warning. Steve remedied repair quickly! Your the best! More

by Scardoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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Apr 24, 2025 -

Tustin Lexus responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2025

Always super helpful and professional, customer service is always on point. Very happy with my service. More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
Apr 25, 2025 -

Tustin Lexus responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 22, 2025

James took excellent care of my cars needs and was very personable and pleasant. He was knowledgeable and professional. Thank you. More

by Diver.juliet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Tustin Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to James here at Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2025

Service rider Robert was very helpful and nice Well, I walked around the dealership waiting on my car to be Service. The manager even said hi how are you doing today Ray More

by ppworld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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