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1,034 Reviews of Tustin Lexus - Service Center
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June 11, 2025
Tustin Lexus is like family! The last 22 years we have gone only to them for their Sales & Service. Everyone is always helpful, willing to listen to your needs. They make all as The last 22 years we have gone only to them for their Sales & Service. Everyone is always helpful, willing to listen to your needs. They make all aspects of car ownership a pleasure, no complaints. More
by kgromano
June 11, 2025
Long time service customer at Lexus Tustin. Rick is great and appreciate his attentiveness! If a problem occurs, they take care of it. Very pleased overall. Rick is great and appreciate his attentiveness! If a problem occurs, they take care of it. Very pleased overall. More
by Ro
Employees Worked With
Rick Massucci
June 10, 2025
I was very pleased with my Service Advisor, Steve Rivera. He explained the issues found with my car and helped me understand the high priority and low priority services needed at this time. Also, Technician He explained the issues found with my car and helped me understand the high priority and low priority services needed at this time. Also, Technician Gus provided additional insight on my car, which I really appreciated. I will continue to request Steve (and hopefully Gus) for all my future service needs at Tustin Lexus! More
by Zan
Employees Worked With
Steve Rivera (Service Advisor) and Gus (Service Technician)
June 10, 2025
Derek my rep was great little disappointed with dealership that Items where found when I brought in this time that where there previously only couple thousand miles ago such as plugs some filters dealership that Items where found when I brought in this time that where there previously only couple thousand miles ago such as plugs some filters that where not mention on previous report Thanks More
by Mrgsellshomes
Employees Worked With
Derek
June 10, 2025
The service personnel are knowledgeable and provide realistic guidance on which services are vitally needed at the current time. I appreciate their honesty. realistic guidance on which services are vitally needed at the current time. I appreciate their honesty. More
by Theoryof10
Employees Worked With
James
