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Tustin Lexus - Service Center

Tustin, CA

4.8
1,192 Reviews

1,192 Reviews of Tustin Lexus - Service Center

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September 26, 2025

Great service, very easy process, quick. And very Clear details of the service. From the service adjuster waytt More

by barajasc429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt.
September 26, 2025

All good. Only issue was i waited 30 minutes to see an agent despite booking appointment. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt was great
Sep 27, 2025 -

Tustin Lexus responded

Hello Sam, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 23, 2025

Antonio was prompt and thorough with his recommendations for services needed. Always a pleasure being a Tustin Lexus Customer. More

by garvinvh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Sep 24, 2025 -

Tustin Lexus responded

Hello, we're happy you found Antonio to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2025

Joesph was very kind, courtesy and attentive to our needs. It was refreshing to have such a friendly person help us. We cannot say enough about him. We will certainly return to Tustin Lexus and Joesph More

by Databacon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joesph D. Service Dept
Sep 25, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

September 22, 2025

I have had so many different cars and service is always terrible to deal with this is the very first time I am just speechless from the amazing amount of customer service I received from Joeseph ! I wish a More

by Bettysameie2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joeseph in service
Sep 23, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joeseph here at Tustin Lexus! We hope to see you soon!

September 22, 2025

Always great service. Service manager Tony always takes good care of me . Love that dealership. More

by patriciap1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 23, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

September 21, 2025

I took the car in for an oil change. From the beginning to end, it was top notch service. Wyatt was courteous and friendly. He had the car ready in less time than estimated. More

by Sturn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
Sep 22, 2025 -

Tustin Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to Wyatt here at Tustin Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2025

Top Class Dealership…Upgraded service department is great. The video is so helpful…seeing all the underside of the vehicle including the tires is a plus. And I don’t want to forget to tell you how mu More

by rep1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Dayeh
Sep 22, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jack here at Tustin Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2025

Great service from the time of arrival the valet people welcome me friendly and processional . Rick the service advisor was great and he follow up with me explaining what my car needs. Very honest profe More

by ymoussawi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick at the service department
Sep 23, 2025 -

Tustin Lexus responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 21, 2025

Love this dealership! Always super helpful. Rick helped me out with my service issues and was very responsive and helpful. Always a great experience! More

by Keilanieto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick
Sep 23, 2025 -

Tustin Lexus responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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