Tustin Lexus - Service Center

I have never received such good service in my entire life. Thank you Tustin Lexus and James. life. Thank you Tustin Lexus and James. More

Tustin Lexus provides great service! Everybody I have dealt with at Tustin Lexus has been fantastic. Everybody I have dealt with at Tustin Lexus has been fantastic. More

We waited for over 3 hours for our service to be done. We had been told it would be 1 to 2 hours. We were never notified that the service was completed. We finally found our finished car and told that it We had been told it would be 1 to 2 hours. We were never notified that the service was completed. We finally found our finished car and told that it had been finished for over 2 hours. Our service person, Dereck. Said sorry I just got distracted. Unacceptable! More

Very professional service, very polite, very fair price and very on time response. I’ll be back again.. and very on time response. I’ll be back again.. More

The service was done by the promised time, and the service advisor Dennis was excellent to work with. service advisor Dennis was excellent to work with. More

Friendly, pleasant, efficient employees, clean facility. Appreciated the attention to detail on my car for all the things that needed to be looked at. Appreciated the attention to detail on my car for all the things that needed to be looked at. More

I greatly appreciate my car service advisor, Mr. Palacio at the Tustin Lexus Serice Center. He's kind and always willing to assist with any questions and/or concerns I have regarding the services o Palacio at the Tustin Lexus Serice Center. He's kind and always willing to assist with any questions and/or concerns I have regarding the services on my car! I highly recommend Mr. Palacio at the Tustin Lexus Service Center 👍 More

Steve was extremely kind and helpful for my service. He was quick to assist me and get the loaner that I needed. He also replied fairly quickly to any texts I sent asking for updates and was honest abou He was quick to assist me and get the loaner that I needed. He also replied fairly quickly to any texts I sent asking for updates and was honest about the status of my car. After a bad experience with the service at Newport Lexus, I’ll definitely only be coming to Tustin now especially with Steve! More

Alex was great! He tried to give as much discount as he could. My only thing I didn’t like was how much everything cost. Tires were a lot and I could got them done c He tried to give as much discount as he could. My only thing I didn’t like was how much everything cost. Tires were a lot and I could got them done cheaper at Costco. I’m trying to take care of this on a fixed income. I don’t want to sell the car, my husband got it for me before he passed away. I can’t afford this. Hopefully next it won’t cost as much. More

New ownership is a big improvement. Costs are finally reasonable now. Thank you very much Costs are finally reasonable now. Thank you very much More