Tustin Lexus - Service Center

Tustin Lexus has efficient and knowledgeable staff. I was given a welcome greeting when I entered the dealership. Mr. Palacio patiently explained what my car needed; he also answered all my questions. I was given a welcome greeting when I entered the dealership. Mr. Palacio patiently explained what my car needed; he also answered all my questions. I want to thank them for the excellent service I received. More

Greeted with courteous and was helpful explained the services and was very responsive. Overall great service. services and was very responsive. Overall great service. More

I purchased my IS 250 from Tustin Lexus in 2013, with a service package. I’ve been treated well by the various service people. Most recently my service was managed by Steve who went out of his way to accom service package. I’ve been treated well by the various service people. Most recently my service was managed by Steve who went out of his way to accommodate me. I’ll request him next time, maybe you should, too! More

Jack did a thorough and fantastic job! He kept me updated at all steps along the way, and took great care. He kept me updated at all steps along the way, and took great care. More

Amazing staff highly recommend 10/10 :) 5 star rating. Go here all the time never disappoints Go here all the time never disappoints More

They did a wonderful job. The service was unbelievable. They even brought water out for my dog. That was so kind y’all have a wonderful day. The service was unbelievable. They even brought water out for my dog. That was so kind y’all have a wonderful day. More

The team here offers attentive and supportive service with a consistently positive attitude, which makes every customer feel valued. with a consistently positive attitude, which makes every customer feel valued. More

Steve was so helpful and so nice with helping me get my car fixed with a punctured tire. He not only got me a good deal but also made the process so seamless. It was also the fastest turnaround time I’ve h car fixed with a punctured tire. He not only got me a good deal but also made the process so seamless. It was also the fastest turnaround time I’ve had at a dealership service center. More

Great service department including my service rep. Steve Rivera. Well done. Quick and easy. Thank you Steve Rivera. Well done. Quick and easy. Thank you More

When I arrived to the dealership for my appointment, the wait wasn’t that long and I was helped by Carl Tetiva, the service manager. He was really helpful and friendly, shared information around pricing, an wait wasn’t that long and I was helped by Carl Tetiva, the service manager. He was really helpful and friendly, shared information around pricing, and made the experience seamless. I would return to Tustin Lexus. More