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Tustin Lexus - Service Center

Tustin, CA

4.8
1,022 Reviews
Call Service Center (714) 544-4800

1,022 Reviews of Tustin Lexus - Service Center

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November 30, 2024

Good customer service and knowledgeable advisor Communication was very helpful and repairs were done in a timely manner More

by iggymimon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
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Dec 01, 2024 -

Tustin Lexus responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 29, 2024

Very friendly and helpful service and sales department! Would definitely come back here for future service appointments! More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis was my service advisor who helped me with the appointment for programming my second key fob for my new RX 450h+ and was helpful in explaining to me that I should have the key shank for the fob at home from when I originally leased the car.
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Nov 29, 2024 -

Tustin Lexus responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 29, 2024

Dennis is the best service provider in this location. He is professional, listened to my concerns and knows his job very well! More

by Premed96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Report | Print
Dec 01, 2024 -

Tustin Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to Dennis here at Tustin Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 29, 2024

The customer service was great and quick. Dropped of my car and was ready in 2 days! More

by Matthew#1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
Dec 01, 2024 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 27, 2024

Professional staff and facility. On time and communicated well. Prices are competitive. Website is easy to navigate. More

by kampfgregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
Nov 28, 2024 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2024

Steven was the best by, Received great service Will recommend my friends to Tustin lexus More

by Rppatel313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Nov 29, 2024 -

Tustin Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 26, 2024

Extremely friendly staff and service finished as expected time. I am well satisfied their service!! More

by 4minjoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and Danny were awesome! , Iman Azimi, Rick Massucci, Derek Kincebach
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Nov 27, 2024 -

Tustin Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2024

Excellent service! !! I highly recommend Lexus Tustin business. Evan Nguyen’s customer service is second to none, he made sure I felt at ease throughout the process. More

by Philippe Trinh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
Report | Print
Nov 28, 2024 -

Tustin Lexus responded

Hi Philippe, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2024

My experience at Tustin Lexus was amazing! My advisor was Steve Rivera and he was very friendly and nice. I would recommend this dealer when looking to get your service done! More

by jooe7899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
Nov 26, 2024 -

Tustin Lexus responded

Hi, we're happy you found Steve to be so supportive during your experience here at Tustin Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 24, 2024

From the moment I drive through the service bay of Tustin Lexus, I’m greeted by friendly, personable employees. My service provider is always courteous and prompt even though this time I arrived mid-day duri More

by di.rippe
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
Nov 26, 2024 -

Tustin Lexus responded

Hi, thank you for taking the time to leave a review for us at Tustin Lexus. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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