1,184 Reviews of Tustin Lexus - Service Center
Tustin Lexus was and will always be super helpful when it comes to customer service, brought my car in for a scheduled maintenance, was treated like family and service was quick fast and updated me along the comes to customer service, brought my car in for a scheduled maintenance, was treated like family and service was quick fast and updated me along the way. More
My service advisor was very professional. He was on time for my appointment. Explained everything with detail and provide a quote on the cost of the repairs that needs to be done. Much apprec He was on time for my appointment. Explained everything with detail and provide a quote on the cost of the repairs that needs to be done. Much appreciated. Keep up the excellent work and customer service that’s is being provided. More
I went to do service but i forgot to take out my purse and bags. This morning my checks got stolen and cashed. I had to call my bank to cancel my account. This is not a safe place for service and bags. This morning my checks got stolen and cashed. I had to call my bank to cancel my account. This is not a safe place for service More
The dealership was clean. I was greeted promptly at the service bay. The service advisor was attentive and friendly. He took notice of my Navy parent license plate and told me I was greeted promptly at the service bay. The service advisor was attentive and friendly. He took notice of my Navy parent license plate and told me to thank my son for his service. The debrief service video sent by the mechanic was top notch. I have never seen this done, genius. More
I was helped today by Steve. He was very helpful, explained what needed to be done on my car. He was thorough and detailed oriented. He was very courteous and I felt I was bein He was very helpful, explained what needed to be done on my car. He was thorough and detailed oriented. He was very courteous and I felt I was being well taken care off. Will certainly request his services in the future. More