Tustin Lexus - Service Center

The dealership was clean. I was greeted promptly at the service bay. The service advisor was attentive and friendly. He took notice of my Navy parent license plate and told me I was greeted promptly at the service bay. The service advisor was attentive and friendly. He took notice of my Navy parent license plate and told me to thank my son for his service. The debrief service video sent by the mechanic was top notch. I have never seen this done, genius. More

I was helped today by Steve. He was very helpful, explained what needed to be done on my car. He was thorough and detailed oriented. He was very courteous and I felt I was bein He was very helpful, explained what needed to be done on my car. He was thorough and detailed oriented. He was very courteous and I felt I was being well taken care off. Will certainly request his services in the future. More

Alex went above and beyond on our issue. Kept us up to date along the way! Appreciate all his help! Kept us up to date along the way! Appreciate all his help! More

Service advisor very nice, friendly, and not pushing customers to do this or that.. Tustin dealer has a reasonable price and cheaper than other Lexus dealers. customers to do this or that.. Tustin dealer has a reasonable price and cheaper than other Lexus dealers. More

Excellent service & very helpful service advisor. They delivered the promise time. You are highly recommended. They delivered the promise time. You are highly recommended. More

Service department is top notch. Comfortable area to wait. Service reps very accommodating snd helpful. Comfortable area to wait. Service reps very accommodating snd helpful. More

Excellent customer service and Steve was very knowledgeable. Service was quick and easy. Thank you knowledgeable. Service was quick and easy. Thank you More

Big shoutout to Steve and his Team for going above and beyond, making my experience fast and easy. Steve answered all my questions and explained everything perfectly and frequently updating me. I highly r beyond, making my experience fast and easy. Steve answered all my questions and explained everything perfectly and frequently updating me. I highly recommend coming to him if you’re getting you’re car Serviced More

Fast and friendly service. Got an oil change and wiper blade replacement with a car wash done in 90 minutes at a reasonable price! Got an oil change and wiper blade replacement with a car wash done in 90 minutes at a reasonable price! More

I purchased an RX 350 at this dealership just over 2 years ago, and I have received excellent service during routine maintenance and at times when I have stopped by to ask questions about all the featur years ago, and I have received excellent service during routine maintenance and at times when I have stopped by to ask questions about all the features and technology of the car. In particular, Steve Rivera and Sergio have answered my questions with thoroughness and expertise. More