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Tustin Lexus - Service Center

Tustin, CA

4.8
1,005 Reviews

1,007 Reviews of Tustin Lexus - Service Center

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October 05, 2024

All good. Good communication, quick and easy check in. Extra work needed was clear. Only negative issue was had to wait 30 minutes to get car washed. It was a More

by Timparsel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Oct 12, 2024 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! If you'd be willing to provide more feedback, please reach out to us at (714) 368-3200 so we can assist you further.

October 04, 2024

If you want fair prices and honest employees, this is the place to bring your Lexus. Incredibly friendly and knowledgeable service tech Evan took care of me and my car. I have a Lexus dealership 5min away ca More

by Erick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
Oct 12, 2024 -

Tustin Lexus responded

Hello Erick, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 02, 2024

Dennis is seriously the man — always looking out for you and providing world-class service. I’ve had the most pleasant experience with Dennis as my service rep. He was extremely hospitable from reception to More

by jackieyoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Palacio
Oct 06, 2024 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2024

It is very convenient to buy and get a car. The service is good as erll. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Strader, Iman Azimi
Oct 06, 2024 -

Tustin Lexus responded

Hi Nancy, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!

October 02, 2024

They are nice and friendly and my car was ready on a timely manner. Great service! More

by Lr1271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir
Oct 06, 2024 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

September 26, 2024

Had an amazing first experience at Tustin Lexus. My service advisor, Jorge Buenrostro, was professional, attentive, and transparent throughout the entire process. I will definitely keep coming back More

by MarcosG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Buenrostro
Sep 28, 2024 -

Tustin Lexus responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 25, 2024

I like this dealership. My experience on Monday was not great. Seems like they overbooked in the service department. I had to wait about 30 minutes to get my car in for s More

by jeanninewilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Sep 28, 2024 -

Tustin Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2024

Tustin Lexus has fantastic service. They are very professional, communication is stellar and the service is fast. More

by Purseanneshoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Kim, Iman Azimi, Rick Massucci, Derek Kincebach, Joshua Pratt
Sep 28, 2024 -

Tustin Lexus responded

Hi, we are so happy to read such a great review about Tustin Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 24, 2024

The service was great! Dennis did a fantastic job on my maintenance. I would come back again More

by Gia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Sep 28, 2024 -

Tustin Lexus responded

Hi Gia, thanks for your praise and kind comments about Dennis. We look forward to your next visit! Take care!

September 24, 2024

Dennis was amazing, he took me in without an appointment and made it a very quick and easy process! I was provided a detailed inspection form and will be returning to him for the recommended work. More

by Acker3737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Sep 28, 2024 -

Tustin Lexus responded

Hi, we're happy you found Dennis to be so supportive during your experience here at Tustin Lexus. We look forward to your next visit! Take care!

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