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Tustin Lexus - Service Center

Tustin, CA

4.8
945 Reviews
Call Service Center (714) 544-4800

945 Reviews of Tustin Lexus - Service Center

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April 10, 2025

Steve Rivera was very helpful as this was my first time getting service done at Tustin Lexus, will visit again! More

by josephamorales92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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Apr 12, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 07, 2025

Well organized, clean, efficient, communicative and they did what they said they would do. Very competent More

by briancox501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Apr 10, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 06, 2025

Steve was very helpful. He was very throughout the entire process. As always, I am absolutely satisfied with my service appoint from beginning to end. More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
Apr 09, 2025 -

Tustin Lexus responded

Hi Melissa, thank you for your kind review; we are happy to pass along your comments to the Steve here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2025

Excellent service received from service advisor Paul Kim very helpful as usual Great job done More

by rtleerph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Report | Print
Apr 08, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2025

Excellent customer Service. Robert Melendez was very nice and helpful! I would highly recommend Tustin Lexus! More

by patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Melendez
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Apr 08, 2025 -

Tustin Lexus responded

Hi Patty, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2025

Dennis from service was great as always. He always gives me above and beyond service. More

by adelrosario08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis from service.
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Apr 02, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with Dennis! Thank you, and have a fantastic day!

March 30, 2025

Derek my service advisor was great, so was the foreman Jeff. Both explained the problem in details More

by Leonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek K and Jeff
Report | Print
Apr 01, 2025 -

Tustin Lexus responded

Hello Leonard, thank you for your kind review; we are happy to pass along your comments to Derek and Jeff here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

March 30, 2025

Prompt and cooperative agent. The cost is more on the high side. Loaning the car was very supportive. Thank you all. More

by Bajis.dodin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2025

Great service. Really do a great job, always.They really care about their customers, always. More

by dr.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Mar 30, 2025 -

Tustin Lexus responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2025

Excellent Service Department and Derek Kincebach is a top notch Service Advisor. Derek kept me posted on my service. Would definitely recommend this dealership More

by miztfr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Report | Print
Mar 30, 2025 -

Tustin Lexus responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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