Tustin Lexus - Service Center

I had an unexpected need to have my car worked on and my experience with Wyatt at Tustin Lexus was professional, courteous and direct. experience with Wyatt at Tustin Lexus was professional, courteous and direct. More

Took me at appointment time, and finished sooner than expected, service tech- Rick was very helpful expected, service tech- Rick was very helpful More

The service department here is amazing! Steve and Alex were great! I was in and out of there in only a couple of hours! Steve and Alex were great! I was in and out of there in only a couple of hours! More

The service providers for my past two visits, Rick and Dennis, have been very professional and courteous with my two Lexus vehicles. Ever since the new management took over, many improvements have been ob Dennis, have been very professional and courteous with my two Lexus vehicles. Ever since the new management took over, many improvements have been observed, including faster servicing times and, initially, more reasonable and affordable service fees for proposed items. However, my experiences during my latest visits in mid-May and early June this year were not as promising, as I felt I was being overcharged each time for maintenance on my 2013 and 2018 Lexus vehicles. The exorbitant maintenance fees have slowly pushed my household to reconsider owning more Lexus vehicles. More

Wyatt is very nice and helpful, his service is great and quick, car get fixed and works great. quick, car get fixed and works great. More

Tony Romero at Tustin Lexus makes you feel genuinely valued. He’s professional, friendly, and truly listens. No pressure, just great service and care. Tony goes above and beyond to make sure you’re conf valued. He’s professional, friendly, and truly listens. No pressure, just great service and care. Tony goes above and beyond to make sure you’re confident and taken care of every step of the way. Highly recommend More

Service writer Paul was awesome. Work completed on time. All my questions answered. I will definately return for further services. Work completed on time. All my questions answered. I will definately return for further services. More

Robert Melendez was very informative, helpful and knowledgeable about every aspect of my vehicle and what I was having done. He was professional and conversational and made the process enjoyable. Go knowledgeable about every aspect of my vehicle and what I was having done. He was professional and conversational and made the process enjoyable. Good guy! More

Dealer consultant Watt was very professional and kind to answer all my questions and concerns I had about my car. He checked thoroughly to see if all works done properly. I appreciated his professionalism. answer all my questions and concerns I had about my car. He checked thoroughly to see if all works done properly. I appreciated his professionalism. I would make an appointment with him next time. More

Nice waiting area and responsive staff. Efficient, friendly service; thorough 50,000-mile checkup. Highly recommend this dealership team! 🚗👍 Efficient, friendly service; thorough 50,000-mile checkup. Highly recommend this dealership team! 🚗👍 More