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Tustin Lexus - Service Center

Tustin, CA

4.8
1,042 Reviews
Call Service Center (714) 544-4800

1,042 Reviews of Tustin Lexus - Service Center

Sort by
May 23, 2025

Been coming here for years, but seems less organized and not as efficient as it used to be More

by Lemnlmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
May 25, 2025 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 23, 2025

Antonio Romero was the service rep who helped me. He was very respectful, knowledgeable and explained everything that was going to be done very fully. More

by Tskroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Romero
Report | Print
May 24, 2025 -

Tustin Lexus responded

Hi Tskroy, we're happy you found Antonio to be so supportive during your experience here at Tustin Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 23, 2025

Very happy with my service, which is Tatiana help me very happy with my car More

by liendinhstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana
Report | Print
May 24, 2025 -

Tustin Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2025

The dealership was great…. Antonio was very helpful. They got the service done on time . More

by Ajsolevi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Report | Print
May 24, 2025 -

Tustin Lexus responded

Hi, we're happy you found Antonio to be so supportive during your experience here at Tustin Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 22, 2025

I think the service of Tustin Lexus is excellent! I am always satisfied with all the staffs. More

by Kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
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May 24, 2025 -

Tustin Lexus responded

Hi Kate, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 22, 2025

Steve the service representative was wonderful, thumbs up Steve friendly guy and very helpful smile More

by Smiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service
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May 22, 2025 -

Smiley responded

Great service representative Steve makes sure you’re happy with the service , goes over and beyond to satisfy customers. Regina Es350😊

May 22, 2025

Best dealership ever. Have been coming here for years. Sales/service personnel are amazing. See Steve for services. He’s knowledgeable, detail oriented, and overall great More

by cherryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve R
Report | Print
May 24, 2025 -

Tustin Lexus responded

Hi Cherryl, we're happy to hear you had such a positive experience with Steve! Please don't hesitate to reach out if there's anything additional we can do for you.

May 20, 2025

Service provided was fast and efficient. Staff seems knowledgeable providing me with great customer service. More

by viri82507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven R.
Report | Print
May 21, 2025 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

May 20, 2025

Mr Palacious is outstanding. He helped us every step through a very expensive and extensive service issue. Thanks! 350 has a gasket leak issue esp 2016 model. More

by Lexus RX 350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Palacious
Report | Print
May 21, 2025 -

Tustin Lexus responded

Hi, thanks for your praise and kind comments about Palacious. Feel free to reach out to us if you need anything. Have a wonderful day.

May 20, 2025

Worlds greatest dealership ever. Service is excellent and the employees go out of their way to assist you. Special thanks to Steve Rivera for all of his help. More

by irhoste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
May 22, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Steve here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

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