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Tustin Lexus - Service Center

Tustin, CA

4.8
946 Reviews
Call Service Center (714) 544-4800

946 Reviews of Tustin Lexus - Service Center

Sort by
March 24, 2025

Professional service. Facility and service quality are ver good. I will recommend this place. Very good. More

by bong-hoon.han
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 23, 2025

My Service Advisor Steve R. was extremely helpful and worked to get me through the service department meeting my difficult time constraints. Requested work was done without an More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Rivera
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Mar 24, 2025 -

Tustin Lexus responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

March 22, 2025

Fast quick service with a smile. Very informative explanation of services. I waited at the dealership and got my car back in just over a hour! Thanks Steve! More

by Mak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Mar 24, 2025 -

Tustin Lexus responded

Mak, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2025

I am satisfied with the service at this dealership. I recommend the service for future work. More

by Caspianfp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Massuchi
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Mar 24, 2025 -

Tustin Lexus responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

March 21, 2025

Steve was fantastic! Best service I have ever experienced from any dealership. I give him 5 stars or 10 if that was an option More

by dcascio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
Report | Print
Mar 22, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2025

Stieve was very helpful, I am thankful to him for making the service process so easy for me. More

by nadir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stieve
Report | Print
Mar 24, 2025 -

Tustin Lexus responded

Hello Nadir, we're happy you found Stieve to be so supportive during your experience here at Tustin Lexus. We do hope we can be of assistance in the future. Take care!

March 20, 2025

Tustin Lexus service team are great. Alex is very helpful and delivered high standard of customer service. More

by Nora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Velasquez
Report | Print
Mar 22, 2025 -

Tustin Lexus responded

Hello Nora, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. We do hope we can be of assistance in the future. Take care!

March 19, 2025

awesome dealership great with communication. . Steve Rivera is wonderful.. Highly Recommend seeing him for service More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
Mar 22, 2025 -

Tustin Lexus responded

Hi Jay, we're happy to hear you had such a positive experience with Steve! Thanks for the recommendation, and have an amazing day!

March 19, 2025

The dealership is organized professional, clean and Steve in Service is top rated. He listens to his clients and doesn’t try to over sale service items not needed immediately. This trait is greatly apprecia More

by luckyladysings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service
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Mar 22, 2025 -

Tustin Lexus responded

Hello, we're happy you found Steve to be so supportive during your experience here at Tustin Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

March 19, 2025

I bought 2023 Lexus ES 300h at Lexus Tustin, and I am very satisfied with the performance of this vehicle. The service of this dealer is perfect and I am very excited. Thank you very much Alex. More

by daonguyen41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Mar 19, 2025 -

Tustin Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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