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Tustin Lexus - Service Center

Tustin, CA

4.8
944 Reviews

944 Reviews of Tustin Lexus - Service Center

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February 04, 2021

Very fast service, professional and honest. Yes, the dealer was honest 😀. All the work done on this trip was for a Lexus service campaign and I was treated no different than a paying customer. More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick N.
February 01, 2021

I was able to take my car in 30 min after calling. I was super happy I could do that. The service was fast and straightforward. Def recommend it More

by Susan Phommasak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
January 29, 2021

Customer service is the best bar none. Everything was explained clearly and succinctly and I was always asked if I had questions. Nick N is the best! More

by Lauri Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir
January 27, 2021

Service department professionalism is great! The service managers are friendly and knowledgeable, and they are honest about what needs to be done on your vehicle. More

by swp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brando
January 24, 2021

I recently went in for maintenance and they were fast, responsive and very pleasant to deal with. They got me in and out quickly and even had a loaner car ready to go. This makes it super easy to take my More

by Jackie M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
January 23, 2021

Paul Kim in Service Dept. has been an honest, knowledgeable, communicative resource for both my wife and me since we each got our Lexi. If you're picking Tustin Lexus just because it's close, you More

by John L. Porteño
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Kim
January 18, 2021

Excellent and efficient service. Very pleased. However, I consider a minimum 25 word requirement to leave a review to be unnecessary and a waste of my time. More

by mcr8n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
January 18, 2021

Best dealer for service, turn around time excellent and amazing staff always taking care of the customers. Definitely recommending keep up the great work Tustin Lexus. More

by Priscilla Ponce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Lopez, Iman Azimi
January 18, 2021

First experience with Tustin Lexus and I will be a forever customer. My Service Consultant Paul Kim was courteous, knowledgeable, and always kept me informed. More

by RR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
January 13, 2021

Great service and service advisors have been super every time I have come in during the past 20 years I’ve had my LexusRX300. a super car I m happy I purchased from Tustin Lexus More

by Leeannas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
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