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Tustin Lexus - Service Center

Tustin, CA

4.8
1,091 Reviews

1,091 Reviews of Tustin Lexus - Service Center

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June 06, 2025

Steve Rivera was excellent. Professional,friendly, and very efficient. He had me out in no time even with a car wash! Very happy with the service! More

by Darlasimons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Jun 10, 2025 -

Tustin Lexus responded

Hi Darlasimons, we're happy to hear you had such a positive experience with Steve! Feel free to reach out to us if you need anything. Have a wonderful day.

June 06, 2025

James Olson is the BEST! He was able to fit my Lexus in for service with tight work schedule. Not only did he deliver, he is very professional, communicated any issues about More

by Rnnan75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Olson
Jun 10, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with James! Feel free to reach out to us if you need anything. Have a wonderful day.

June 06, 2025

User friendly reservation system; I was able to schedule a reservation at the time I wanted for the following day. They were ready for the vehicle and the service technician explained what they recommended More

by JRG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony; Service Tech
Jun 11, 2025 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2025

Wyatt Applebury service advisor was very upfront and explained all that was needed for my car service . More

by c.o.strattan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Applebury
Jun 11, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

June 05, 2025

Great service and quick! Reasonable pricing and helpful. The only drawback is they are very busy. But overall great More

by Kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Tustin Lexus responded

Hi Kent, thank you for taking the time to leave a review for us at Tustin Lexus. We appreciate your patience with our busy schedule—it’s a reflection of the trust our guests place in us. If there’s anything we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!

June 05, 2025

Excellent facility and service! Will continue to use them. They make you feel very special. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Tustin Lexus responded

Hi Dave, thank you so much for your positive comments about Tustin Lexus! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 05, 2025

Great service! The best coupon offered for oil change. Will return for future services. Thanks! More

by Ramy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
Jun 10, 2025 -

Tustin Lexus responded

Hi Ramy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2025

Great experience. Wyatt my service man was great he explained everything to me. The whole process way very quick and efficient More

by Loriad13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
Jun 06, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff member Wyatt to be so supportive during your experience here at Tustin Lexus. We are always more than happy to assist you if anything else comes up. Take care!

June 04, 2025

I had an unexpected need to have my car worked on and my experience with Wyatt at Tustin Lexus was professional, courteous and direct. More

by crivera1921
Recommend Dealer
Yes
Employees Worked With
Wyatt
Jun 08, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you have any further questions, please give us a call. We're always happy to help!

June 04, 2025

Took me at appointment time, and finished sooner than expected, service tech- Rick was very helpful More

by smlois617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Jun 08, 2025 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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