Tustin Lexus - Service Center

The Service was quick and service consultant Robert was very pleasant. They offered a loaner car as well. very pleasant. They offered a loaner car as well. More

My service advisor was very professional. He was on time for my appointment. Explained everything with detail and provide a quote on the cost of the repairs that needs to be done. Much apprec He was on time for my appointment. Explained everything with detail and provide a quote on the cost of the repairs that needs to be done. Much appreciated. Keep up the excellent work and customer service that’s is being provided. More

Great people to work with, they always keep me updated with progress and make every visit a positive experience. with progress and make every visit a positive experience. More

Dennis Pelacios went above and beyond to worked with me on my vehicle service issues on my vehicle service issues More

80k+ mileage on my original owner Lexus, with services done only by Tustin Lexus. Outstanding EVERY time!! done only by Tustin Lexus. Outstanding EVERY time!! More

Robert provided and excelente and efficient service. It made my experience at the dealer to be good. It made my experience at the dealer to be good. More

The dealership was clean. I was greeted promptly at the service bay. The service advisor was attentive and friendly. He took notice of my Navy parent license plate and told me I was greeted promptly at the service bay. The service advisor was attentive and friendly. He took notice of my Navy parent license plate and told me to thank my son for his service. The debrief service video sent by the mechanic was top notch. I have never seen this done, genius. More

I was helped today by Steve. He was very helpful, explained what needed to be done on my car. He was thorough and detailed oriented. He was very courteous and I felt I was bein He was very helpful, explained what needed to be done on my car. He was thorough and detailed oriented. He was very courteous and I felt I was being well taken care off. Will certainly request his services in the future. More

Alex went above and beyond on our issue. Kept us up to date along the way! Appreciate all his help! Kept us up to date along the way! Appreciate all his help! More

Excellent customer service and Steve was very knowledgeable. Service was quick and easy. Thank you knowledgeable. Service was quick and easy. Thank you More