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Tustin Mazda
Tustin, CA
4,610 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,610 Reviews of Tustin Mazda
July 07, 2019
HAVE CONFIDENCE IN OC MAZDA, I DO! I have been wanting to buy a truck for awhile and after looking at other dealerships, Mazda came out with an ad, and since I am a Mazda owner, I am on I have been wanting to buy a truck for awhile and after looking at other dealerships, Mazda came out with an ad, and since I am a Mazda owner, I am on that list for specials! I have owned several Mazdas & loved them all! I still have my Mazda 3 Skyactive... I thought I would check out the CX9, but it didn't have all I needed. However, you had a pre owned vehicle a FORD F150 on the website, and with the confidence Mazda had built in me with the follow through in the past, I decided to check ot out & see if I could give you the business instead of a Ford dealership... So I called & then went to visit big Joe at OC MAZDA HB, he realized the truck was at the Tustin dealership. He called over to make sure it was there for me to test drive it, he referred me to Jim F. The fleet manager. Upon my arrival Jim was occupied, but handed me over to a great member of the TEAM Victor. Eventhough it was nearing 5pm (closing time) on July 4th, Victor took time with me and let me test out the vehicle. We made arrangements for me to come back in the morning. After thinking it over that night, I came back and made the decision to buy. Finance worked with me and Veronica did a great job! I also appreciated the friendly ladies at the front & Rossi entertained me with chat about muscle cars while I was waiting. Thanks for the picture, and for letting me borrow the bow! Both HB and Tustin OC MAZDAs have beautiful showrooms and amenities in the waiting areas! Specialty coffees and teas, water, Free wifi, charging areas....etc. This was a GREAT customer Service experience! I will continue to have confidence in Mazda, because of this. I will always refer friends, business associates and family here...even if it's for a pre-owned vehicle that is not a Mazda. Thank you very much! Sincerely, Brit More
by Building a fleet
Employees Worked With
Veronica; Sharon , Jim Feinstein, Victor Centeno, Rossi Benavente, Marty Patterson
July 06, 2019
Bought a new Mazda 3 Just as we were getting out of the car, Sammy greeted us and invited us in the dealership. He was very polite and helpful in helping me choose the rig Just as we were getting out of the car, Sammy greeted us and invited us in the dealership. He was very polite and helpful in helping me choose the right car. I am very happy with my purchase here and I would recommend coming here and buying a car. More
by BlueM
Employees Worked With
Saifur (Sammy) Rahman
July 06, 2019
Great customer service! I went into Mazda OC looking to purchase my first vehicle. The thought of buying a car overwhelmed me, but that feeling soon left. Larry was great and I went into Mazda OC looking to purchase my first vehicle. The thought of buying a car overwhelmed me, but that feeling soon left. Larry was great and helped me find the perfect vehicle. Thanks again! More
by Cris
Employees Worked With
Lori Houts, Larry Henderson
July 05, 2019
Thoroughly Attentive So many features well explained as we did a quite extensive test drive. Process was smooth from beginning to end. Received fair trade-in value and dea So many features well explained as we did a quite extensive test drive. Process was smooth from beginning to end. Received fair trade-in value and dealer incentives and discounts. We’re are very happy with our new 2019 Mazda CX-5. More
by CarBuyer
Employees Worked With
Larry Henderson
July 05, 2019
Shaun ROCKS! OC Mazda is the best! Bought a beautiful Mazda3 Grand Touring on Independence Day, Shaun was very helpful, knowledgeable, and truly genuine. He helped me find the best car Bought a beautiful Mazda3 Grand Touring on Independence Day, Shaun was very helpful, knowledgeable, and truly genuine. He helped me find the best car for my needs, did not feel any pressure to buy, and overall it was such a fun experience. OC Mazda has the best selection of cars. Will definitely recommend and come back for my next purchase. Thank you Shaun and OC Mazda! More
by dagonvil
Employees Worked With
Shaun McCray
July 05, 2019
Friendly Great people to work with, especially the sale’s person who helped me had a lot of knowledge and experience. Ask Larry if you are interested Mazda car Great people to work with, especially the sale’s person who helped me had a lot of knowledge and experience. Ask Larry if you are interested Mazda car!! More
by YNruby
Employees Worked With
Larry Henderson
July 04, 2019
Great experience I don’t really like the whole car buying experience as it is stressful. However, Omar was straight forward, direct and professional. He was helpful an I don’t really like the whole car buying experience as it is stressful. However, Omar was straight forward, direct and professional. He was helpful and allowed me to go for a decent test drive. He wasn’t pushy and helped me through the process. I definitely recommend him and this dealership. More
by Matt
Employees Worked With
Omar Jasso
July 04, 2019
Good experience, quick and minimal frills This is our local dealer and we've bought two cars from here. It's as smooth of an experience as you can expect and everybody was friendly and kind. This is our local dealer and we've bought two cars from here. It's as smooth of an experience as you can expect and everybody was friendly and kind. More
by cx5buyer
Employees Worked With
Larry Henderson
July 04, 2019
Goes above and beyond Sammy went above and beyond far out of what he needed to to make sure I found the car I wanted and loved. It even included driving to other Mazda’s af Sammy went above and beyond far out of what he needed to to make sure I found the car I wanted and loved. It even included driving to other Mazda’s after hours and bringing us snacks when we were starving! I 100% suggest asking for his help if you go to this dealership! You won’t be disappointed! More
by Brandybreanne
Employees Worked With
Saifur (Sammy) Rahman, Jeff Walker
July 04, 2019
Very attenative to customer needs Sammy went above and beyond to keep us satisfied during the buying process. We originally came in to purchase a used car. After some discussing we dis Sammy went above and beyond to keep us satisfied during the buying process. We originally came in to purchase a used car. After some discussing we discovered that we felt like we were going to settle with a used car. Sammy and the rest of the team were great support to find the next car that better fit our needs for a vehicle that will support us better for a longer period of time that we will be happy with instead of settling. If anyone is hesitant and questioning themself on a car they are very open to listening and discussing what all of the options are for an educated purchase/ lease. I would recommend Sammy and the team here 11/10 More
by Jtv949
Employees Worked With
Saifur (Sammy) Rahman
