
Tustin Mazda
Tustin, CA
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4,608 Reviews of Tustin Mazda

Amazing Had the best time! Went in knowing what car I wanted-Victor was awesome, very helpful and worked with my situation- closed the deal happy and satisfie Had the best time! Went in knowing what car I wanted-Victor was awesome, very helpful and worked with my situation- closed the deal happy and satisfied! The whole team there is truly amazing and gives off the greatest energy. I would definitely recommend buying your Mazda here, cannot be more satisfied with my experience. More
Great dealer and awesome employees If you go to visit this place, I highly recommend that you find janell. She looks out for your interest and does not make you feel pressured. Quite th If you go to visit this place, I highly recommend that you find janell. She looks out for your interest and does not make you feel pressured. Quite the opposite. She is laid back yet attentive. She even grabbed the owner and introduced me at the delivery of our CX-9 which my better half loves. And this says a lot. She went from a $90k BMW which she loved but keeps telling me daily how much she loves her new Mazda. I was surprised at first but this SUV is an amazing bang for the buck. More
Great experience After making a rushed decision to purchase my last car, I decided to spend a lot of time researching exactly what I wanted. When we met Jeffery Lesnia After making a rushed decision to purchase my last car, I decided to spend a lot of time researching exactly what I wanted. When we met Jeffery Lesniak at Tustin Mazda we let him know that we were shopping several different small SUV's. He was very understanding and asked me what I didnt like about my car and then he was able to focus on those areas as we looked at the CX5. He let us test drive on the freeway and taught me about the car as we went along. When we returned to the lot he showed us some of the variations of the CX5 and we took the GTR model out for the same drive. It was nice to compare them back to back. We told Jeff that we had a few more brands to drive. He called during the week to see if we had any questions but was not pushy. When we finally made our decision to go with Mazda, we called Jeffery and made an appt. He found us the model in the color we wanted and made everything a very pleasant experience. I would definitely recommend working with Jeffery and Tustin Mazda. More
Pleasant Experience Omar Jasso is a young professional salesman; as a Salesman myself, I believe Omar understands it's not the about sale, it's about creating a customer. Omar Jasso is a young professional salesman; as a Salesman myself, I believe Omar understands it's not the about sale, it's about creating a customer. His inate interpersonal skills are well honed and he asks questions which is not typical with most salesmen in his field. Omar made our buying experience extremely pleasant; my wife and I will likely be back a year from now to purchase or lease a Mazda 3 for our daughter. More
Excellent Customer Service So Kind!! Working with sammy is so easy and informative. He took care of us from the time entered the showroom and till we get the key. Right person i So Kind!! Working with sammy is so easy and informative. He took care of us from the time entered the showroom and till we get the key. Right person in Right place. Thank you for helping me. More
Amazing Experience! Everyone at OC Mazda was amazing. This was honestly the best car buying experience I’ve ever had. They worked with us on financing as well as helping Everyone at OC Mazda was amazing. This was honestly the best car buying experience I’ve ever had. They worked with us on financing as well as helping us deal with a car we were ready to sell. The process was so easy and there was no pressure. I would recommend them to anyone looking for a vehicle. More
Great Experience :) I have been a Mazda owner since 1984 ~ yep I am a fan. I had been happy with my current Miata but the time had come to "step-up" in this age of electr I have been a Mazda owner since 1984 ~ yep I am a fan. I had been happy with my current Miata but the time had come to "step-up" in this age of electronics and buy a newer car. Naturally wanted another Miata. Joshua Wheelan was super helpful in finding just the car I wanted.. In fact, everyone at the Dealership was super helpful. I bought my 2006 Miata at this dealership and wouldn't think of having my car serviced anywhere else. The process of buying this car was a pleasant experience from Joshua in sales, Annie in the business department, Debbie the receptionist, as well as, the other sales reps in the showroom!! More
Amazing Experience I just purchased my very first car on my own and I am so happy I chose Tustin Mazda! I had gone to several disappointing dealerships prior to finding I just purchased my very first car on my own and I am so happy I chose Tustin Mazda! I had gone to several disappointing dealerships prior to finding Tustin, and had nothing but terrible experiences. From the beginning I could tell Tustin was different. I found a used 2016 Mazda3 Grand Touring on the internet. I filled out the form to inquire about the car and immediately received an email from Omar. Due to previous unpleasant experiences, I asked about any hidden fees ahead of time. Omar was extremely transparent with their pricing, and gave me an out the door number before I even came in, so I made an appointment for the next day to come check it out. Omar came in on his day off to help me out. When I got to the dealership, I was immediately greeted in the parking lot before going inside. I was escorted in and introduced to Omar. He had the car ready to go and freshly washed. It was SPARKLING clean - like looked brand new clean. Before even test driving, I knew it was the one. Omar explained so many features to me in depth. He was SO knowledgeable about the car and really took the time to be thorough about everything the car included. He was much more helpful than any other place I had checked out similar cars at. We then test drove and he took me all over and encouraged me to try out the features. He was friendly and easy to talk to. We drove through windy roads and he took me on a great route to test the feel of the car. I was sold! We went inside to make a deal. I didn’t really negotiate, so I can’t speak on that, because the price of the car was within my budget. Initially I was quoted at a higher interest rate than I would have liked, and I told Omar and he ran my credit again and was able to get me a great rate. I signed all of the paperwork and was on to finance where I met with Debbie. She was really nice and easy to talk to, but pushy with the warranty (it’s her job so I get it). I felt a little uncomfortable because I passed on the extended warranty and was getting a lot of heat for doing so. But, it wasn’t enough to make my experience unpleasant, and I get that that is their job. Overall I was in and out in about three hours. I drove an hour from LA and it was more than worth it! I’ve looked at so many cars and met with so many dealerships, and Tustin blew them all out of the water. The car is absolutely beautiful and I am LOVING it already. I can’t recommend Tustin Mazda enough (seriously - read my other reviews of dealerships). Thank you Tustin Mazda and Omar for the best first time care buying experience possible. Very excited to be welcomed to the Mazda family! More

Easiest buying experience ever! Tustin Mazda is Great! My salesman, Larry, made the whole process so stress-free by being completely transparent with my sale. He didn't try to upsell Tustin Mazda is Great! My salesman, Larry, made the whole process so stress-free by being completely transparent with my sale. He didn't try to upsell or pressure me into buying (silly) things like nitrogen air for the tires, or other unrequested options! I might have bought a car much sooner if I had known how simple Tustin Mazda made it. Thank you! More
Very good Straightforward and pleasant. I was treated well and with respect. Larry was easy to wprk with and we made a deal that I feel was very fair to both s Straightforward and pleasant. I was treated well and with respect. Larry was easy to wprk with and we made a deal that I feel was very fair to both sides. More