Tustin Mazda

Live my new car Josh (and everyone on the Mazda team) was patient, helpful and kind throughout the entire buying experience. I would definitely recommend buying a car Josh (and everyone on the Mazda team) was patient, helpful and kind throughout the entire buying experience. I would definitely recommend buying a car from Josh and the Tustin Mazda dealership. More

Best car shopping experience This was hands down the best car shopping experience I’ve ever had. We worked with “Frog” who made car shopping fun and more personable. He wasn’t pus This was hands down the best car shopping experience I’ve ever had. We worked with “Frog” who made car shopping fun and more personable. He wasn’t pushy and really wanted to make sure we were happy with our choice. Quick tip: Ask him for a demonstration on the backup safety features. More

Helpful and lovely team It was a great experience Staff are really friendly and helpful They are honest They explain everything The car is good and safe Price is go It was a great experience Staff are really friendly and helpful They are honest They explain everything The car is good and safe Price is good More

Excellent service and very honest Went there to exchange my lease. Sammy was very helpful and made the deal work within my price range and gave me a car with better options. Went there to exchange my lease. Sammy was very helpful and made the deal work within my price range and gave me a car with better options. More

Excellent Service Buying a new car is a stressful thing. However, if Omar Jasso is your Sales Manager, the process may just lift up a comfortable level. He takes care o Buying a new car is a stressful thing. However, if Omar Jasso is your Sales Manager, the process may just lift up a comfortable level. He takes care of his customer just like he wants to be treated as a customer.  Omar is a patient, detail-oriented, often update his customer during the process.    I spent about 5 hours at OC Mazda in Tustin to get my CX-5. It was a Saturday and I anticipated a busy day at a car dealership.  The standard process start, test driver, paperwork, …etc. Halfway through the process, he updated me there was back up service on detail/ cleaning my new car and would take a little longer. When the new car was ready, he examined the car before he approached me. He told me there a few tiny sports could not be clean could be from the palm tree. He made it very clear to me he will get another new car if I wish to switch. I did. He again constantly kept me update the process and check-in if I need anything. He didn't only update me but he told/introduced Jeff (GM ) and Lori (Director Finance) the situation and he want to make sure paperwork updated quickly while the car is being clean. They offered me a gift card for the long wait. When the second car was ready, everything looks good, Omar patiently walks me through the car features (all those electronic gadgets could be intimidating as my old car didn’t have) and help to set my phone connects to the car to make sure I feel comfortable before I drive away. He told me to call/text him if I have any questions. The entire process, I think Omar is more anxious than me ?.    Aside from Omar offered an excellent customer service, I think the OC Mazda as a team done a really good job. Every OC Mazda employee asked if I was being helped or need anything when they saw me in the waiting lounge. Also, the waiting lounge is clean and you can have all the popcorns, water, coffee, and tea. More

First car buyer!!! Robert helped make my first car buying experience feel like a breeze! So happy we stopped into this dealership. I never once felt pressured into purch Robert helped make my first car buying experience feel like a breeze! So happy we stopped into this dealership. I never once felt pressured into purchasing something I didn’t want or need. So excited to have this beautiful car in my driveway! More

Honest and fair Omar was so professional! From the moment he contacted me via email to the final hand shake he was polite, honest and upfront with us. He didn’t try a Omar was so professional! From the moment he contacted me via email to the final hand shake he was polite, honest and upfront with us. He didn’t try and sell us anything we didn’t want. More

Great Sammy was really great. Very friendly and explained everything thoroughly. I would highly recommend Sammy. Go check him out👌 He will give you the bes Sammy was really great. Very friendly and explained everything thoroughly. I would highly recommend Sammy. Go check him out👌 He will give you the best deal out there. More

The Perfect Car Buying Experience I had an excellent new car buying experience at Tustin Mazda. I was assisted by Javier. Javier is friendly, knowledgeable, and very low pressure. H I had an excellent new car buying experience at Tustin Mazda. I was assisted by Javier. Javier is friendly, knowledgeable, and very low pressure. He guided me through the process and answered any questions I had. I would definitely recommend Javier Carvente at Tustin Mazda. More

Great Experience Sammy was super helpful and knowledge. Helped me secure my Mazda CX-5. Very personable and helpful from the moment I walked in the dealership Sammy was super helpful and knowledge. Helped me secure my Mazda CX-5. Very personable and helpful from the moment I walked in the dealership More