Tustin Toyota

Worst service! I made an appointment online but, still , I had to wait 2 1/2 hours for an oil change ! Is totally ridiculous! Waisting all morning to just have an o I made an appointment online but, still , I had to wait 2 1/2 hours for an oil change ! Is totally ridiculous! Waisting all morning to just have an oil change! Not recommend at all! More

unprofessional management Horrible experience, make sure you double check your vehicle before and after you drop it off for service as that will damage your vehicle and unless Horrible experience, make sure you double check your vehicle before and after you drop it off for service as that will damage your vehicle and unless you point it out before taking it out of the lot your stick 28th the damages. The service department is like watching chickens without heads running around, do yourself a favor take your bussiness elsewhere. More

Excellent buying experience at Tustin Toyota !! 2 Thumb Up. Kara Vaporean at Tustin Toyota - Internet Sales Department well deserves a 5 STAR rating. I was in the market for a 2015 Sienna and i reached out to t Kara Vaporean at Tustin Toyota - Internet Sales Department well deserves a 5 STAR rating. I was in the market for a 2015 Sienna and i reached out to them to get their pricing. After a couple days of exchanging emails we were able to reach an agreement over the pricing of the car and she sent me the proposal with a thorough pricing breakdown, After that she confirmed everything over the phone with me. Kara was very professional all along and answered my questions promptly. The dealership was 50 miles away from me but based on the interaction i felt it was worth the drive. I got there at the dealership on a Sunday morning and Kara was already there at the office and had the car outside in a secure area for me to look at and asked me if she could answer any questions along with taking a test drive. At the dealership, i wanted to check other Sienna's, one with the brand of tires i preferred. She took the extra time checking all the other similar models to see if they had what i wanted, We found one and we took it for a test drive, everything went as planned and we started the paperwork back at Kara's office. it was quick and easy. Tustin Toyota has a Subway at the dealership, My son with us was hungry and Kara promptly offered us to get some Subway Lunch coupons, Very good customer service in my opinion. During the Lunch Break, Kara got everything setup with the finance manager and the rest of the paperwork with the finance manager Anthony was a breeze as well, No extra pressure to buy anything and he took the time to explain everything and all the questions i had. Again top notch experience during the financing process. By the time i was done with finance manager, Kara had the car ready, detailed and with a full tank of gas. She went over everything with us about the car and promptly had everything we needed to get the car and drive off. Car buying is stressful but Kara at Tustin Toyota made the process simple for us, and the best part was, once the sale price was negotiated there were no surprises anywhere in the rest of the buying process and everything went as planned. I would strongly recommend Tustin Toyota if you are in the market for a new Toyota Vehicle. More

salesman Tarek Abdelmuti I bought a camray thru Tarek Abelmuti and I want to note that he was very professional and easy to deal with. I would recommend Tarek to anyone looki I bought a camray thru Tarek Abelmuti and I want to note that he was very professional and easy to deal with. I would recommend Tarek to anyone looking to buy a car. Gerald Higdon More

A very good experience. Overall very helpful and friendly staff. Excellent customer service and knowledgeable of their cars. We bought a Prius C, and looking forward to driv Overall very helpful and friendly staff. Excellent customer service and knowledgeable of their cars. We bought a Prius C, and looking forward to drive it everywhere. ?? More

Mike M is amazing i have had such a great experience this and my last purchase ???? two thumbs up for mike he is such an honest great kind person. Thank you is amazing i have had such a great experience this and my last purchase ???? two thumbs up for mike he is such an honest great kind person. Thank you tustin toyota for my new 2015 Toyota Corolla ???????? More

see Michael Momayez!!! MY EXPERIENCE AT TUSTIN TOYOTA WAS SUPERB. MIKE WAS EXTREMELY KNOWLEDGABLE FRIENDLY , AND PROFESSIONAL. HE MADE ME FEEL RIGHT AT HOME WELL INFORMED A MY EXPERIENCE AT TUSTIN TOYOTA WAS SUPERB. MIKE WAS EXTREMELY KNOWLEDGABLE FRIENDLY , AND PROFESSIONAL. HE MADE ME FEEL RIGHT AT HOME WELL INFORMED AND I NEVER FELT PRESSURED. HE MADE MY FATHER AND I FEEL LIKE FAMILY, AND WALKED ME THROUGH THE PROCESS OF BUYING A NEW 2015 COROLLA S CLASS WHICH I LOVE!!! MY FATHER WILL ALSO BE VISITING MIKE SOON TO PURCHASE A NEW VEHICLE BECAUSE OUR EXPERIENCE WAS PHENOMENAL …. I HIGHLY RECOMMEND MIKE TO ANYONE LOOKING TO BUY OR LEASE A NEW OR USED VEHICLE HES THE MAN ! More

My new car ! This was my first car, I really liked the way leo did his best to make me feel comfortable with my buy. I personally think he is a great salesman, and This was my first car, I really liked the way leo did his best to make me feel comfortable with my buy. I personally think he is a great salesman, and I sould recommend anybody to toyota. I'm overall real happy and thank you More

Purchase tacoma 2015 Tustin Toyota has to be the only dealership wehrer you feel like you are at home. I have gone to this dealership all my life. My parents got a 2006 Ca Tustin Toyota has to be the only dealership wehrer you feel like you are at home. I have gone to this dealership all my life. My parents got a 2006 Camry and a Tacoma in 2006 and we had the privelage to have Mario and Jesus Leon as our agents. THey made the BEST financial plan that we can get and I mean the BEST. WE were able to get both cars in the same day because of their GREAT help. Now, just like weekend we went back to Toyota to get another Tacoma Access Cab. Once again Mario and Jesus were able to come up with a great financial plan, one that we were satisfied. I highly, without any doubt, recommend to see Jesus and Mario on your next car purchase. I give them all 5 stars because they very well deserve. More

Excellent Service From the moment I walked in to the moment I drove away in my new car my experience mas exceptional! Jeremy G. Was very helpful, patient, and informat From the moment I walked in to the moment I drove away in my new car my experience mas exceptional! Jeremy G. Was very helpful, patient, and informative. Looking forward to come back to purrchase cars for my two young adult children. More