Tustin Toyota

Mike and Mario were great to work with. They did everything that they could to make sure that we were comfortable with the dealership as well as happy with our car purchase. everything that they could to make sure that we were comfortable with the dealership as well as happy with our car purchase. More

Nasser did a great and superb job. We got a lease on new Corolla at a great price and in a time efficient way. He explained all details of a contract and new car technical specs. Corolla at a great price and in a time efficient way. He explained all details of a contract and new car technical specs. More

Javier Bernal in service is excellent. He is friendly, yet very professional. He is a good communicator. He is very clear in his recommendations without being pushy at all. Overall, you get a sense tha yet very professional. He is a good communicator. He is very clear in his recommendations without being pushy at all. Overall, you get a sense that you can trust him. More

I purchased a new Prius and Mario and Tarek were very helpful. Mario was very upfront and honest about all the charges in fact he showed me the deal screen and showed me what a great deal I was getting o helpful. Mario was very upfront and honest about all the charges in fact he showed me the deal screen and showed me what a great deal I was getting on my new Prius. Mario and Tarek exceeded my expectations and overall my experience was excellent. I would highly recommend both of these gentlemen. More

The salesman was very truthful, which is rare in the cars sales business. The manager worked hard to make the sale, within the parameters set by the owner. I think I got a good price on the car. sales business. The manager worked hard to make the sale, within the parameters set by the owner. I think I got a good price on the car. More

i have been in the auto buisness for 30yrs, i can honestly say loren rogers is one of the best examples of customer care and obvious dedication to his profession any employer and customer would be lu honestly say loren rogers is one of the best examples of customer care and obvious dedication to his profession any employer and customer would be lucky to have on their team. i have been useing loren for the past five or six years for parts on my 88 toyota truck, he is always polite, always happy to help, always gets the right part the first time. i will continue to use his services for many years to come. More

In the "reason for visit" above, it doesn't seem to allow me the "parts department" category, but Loren Rogers, in PARTS, as always been very helpful to me, and has gone the extra mile, ALWAYS, seem to allow me the "parts department" category, but Loren Rogers, in PARTS, as always been very helpful to me, and has gone the extra mile, ALWAYS, to help me, and to make sure I am happy with everything regarding my car. He has helped me find parts that may not even be thought of by many people, and he has listened to my needs, and suggested items. For example, to protect the finish of my car against rocks, before a long road-trip, he suggested the clear adhesive film to go on my car. I have been happy with this. He always acknowledges me whenever I walk into the parts department. Even if I have concerns about other issues with my car or the dealership, he is always there to hear what I have to say, and helps me talk to the proper people, etc. He is genuinely interested in helping the customer, and always wants to make things right. Loren is one of the main reasons I keep coming back to Tustin Toyota. More

For the record, my experience with the sales team was very professional, plesant and enjoyable. I would hightly recommend this dealership to family,friends & co-workers. very professional, plesant and enjoyable. I would hightly recommend this dealership to family,friends & co-workers. More

Excellent dealership, nice environment, well-mantained, and very fast and friendly service. Would definitely buy another car from them after I bought both my Camry and 4 Runner from them the past two year and very fast and friendly service. Would definitely buy another car from them after I bought both my Camry and 4 Runner from them the past two years. Two thumbs up!! More

Crooks. Promised they NEVER charge any storage charges, even if left for months and the car is not repaired after the FREE estimate. Lied (totally guessed) twice about what the car needed, without any prop even if left for months and the car is not repaired after the FREE estimate. Lied (totally guessed) twice about what the car needed, without any proper diagnostics, which took them months. Drained the brand new 12v car battery doing a simple diagnosis, and left all 4 windows wide open outside during weeks of heavy winter rains!!! Wouldn't even take the 5 minutes to charge the 12v battery they drained, to roll up the power windows!! Instead, they taped plastic sheeting on all windows, which left gaping holes for rain to enter and left glue on the car!! At the end of months, they suddenly told me I owed over $2000 in storage fees and that they already liened my car to sell it for storage costs!!!!!!!!!! STAY AWAY FROM THEIR SERVICE DEPT!!!!! HORRIBLE CROOKS!!!!!!! More