Tuttle Click Capistrano Ford

Professional Service When I called the service department to arrange an appointment for 2 recalls, I was greeted by Kyle Sanders. He provided, hands down, the best service When I called the service department to arrange an appointment for 2 recalls, I was greeted by Kyle Sanders. He provided, hands down, the best service I have experienced at a vehicle service center. A real professional, courteous, works with urgency and straight to the point. It's too bad there's not more service advisors like Kyle. Also, I do not particularly like anybody let alone strangers handling my vehicle, but the porter and tech who worked on my vehicle and returned it to me seemed to treat it with with respect. So thanks again to the service team! More

Best day ever! So very happy with the level of care this dealership put into making something work for me and what I needed! Kelly and Luis are amazing! I could tell So very happy with the level of care this dealership put into making something work for me and what I needed! Kelly and Luis are amazing! I could tell they really put effort into getting me the best deal and truly cared! More

Fast and courteous I took my Escape in for it's first service. They were fast and courteous as I waited for the service to be done. They also washed my car I took my Escape in for it's first service. They were fast and courteous as I waited for the service to be done. They also washed my car More

Great Car Buying Experience This is my 2nd car from this dealer. Friendly staff with just the right amount of salesman push. I like to look around the lot on my own at first. Aft This is my 2nd car from this dealer. Friendly staff with just the right amount of salesman push. I like to look around the lot on my own at first. After a few minutes of doing so, Ash approached me and I told him what I was looking for. He was exactly the right salesman for me; knowledgeable (especially about the technology) and able to answer every question I had. He found the right car with the right features for me. I'll definitely return here when my other car's lease ends in a few months. When I do, I'm definitely asking for Ash. Not to be too snarky, but Tuttle-Click Irvine could learn a lot about customer service from these guys. More

Great customer service!! I have always had a very positive experience each time I've needed to bring my car in. Friendly staff, efficient check-in/out, excellent communication I have always had a very positive experience each time I've needed to bring my car in. Friendly staff, efficient check-in/out, excellent communication before, during and after each visit. More

Awesome fast service Great service. Took my truck to get an oil change on a Saturday and it was a fast quick service. Thanks service department for everything! Great service. Took my truck to get an oil change on a Saturday and it was a fast quick service. Thanks service department for everything! More

Good service I made an appointment for my new car for Service . The service was quick. They have a comfortable area for you to wait while you wait for your car . I made an appointment for my new car for Service . The service was quick. They have a comfortable area for you to wait while you wait for your car . Thank you More

My experience My most recent visit because of a faulty battery confirmed my opinion - Reliable, thorough, timely, & friendly service at Capo Ford. This is why I've My most recent visit because of a faulty battery confirmed my opinion - Reliable, thorough, timely, & friendly service at Capo Ford. This is why I've been a return customer since Capo Ford opened years ago! Thank you More

oil change and tire care Bob Coleman and the crew take very good care of our two Ford cars. I have no trouble at all waiting for an hour or so in the nice waiting. Thanks fo Bob Coleman and the crew take very good care of our two Ford cars. I have no trouble at all waiting for an hour or so in the nice waiting. Thanks for wifi More

Replace and repair OEM suspension system. Matt in service advised all options to correct the failed air suspension system in my 2004 Lincoln Town Car. He explained the corrective action recom Matt in service advised all options to correct the failed air suspension system in my 2004 Lincoln Town Car. He explained the corrective action recommended for such failure and quoted the best price possible to implemente and time estimate to complete all work. I appreciated his professional customer service. and overall knowlege of the situation in this matter. More