Twin City CDJR

Communication needs work. Twice I had to ask for updates. Engine light is back on and no one called me back after I called about it. Twice I had to ask for updates. Engine light is back on and no one called me back after I called about it. More

Service was good but they need to listen to what the customer has to tell them. customer has to tell them. More

Very quick and flexible with me. Brought my truck in with a battery issue and was fixed the very next day. Realized I forgot to ask them to change my oil while it was there, so when Brought my truck in with a battery issue and was fixed the very next day. Realized I forgot to ask them to change my oil while it was there, so when I went to pick up the truck, I asked them when they could get me scheduled and they fit me in right then and there. More

The dealership has taken the time to make sure my vehicle is running well. They took extra steps to consult with technical support to be sure the right approach was taken. is running well. They took extra steps to consult with technical support to be sure the right approach was taken. More

Tristen was a great help during our purchase. Everything was very transparent and easy for us to understand as first time car buyers. Everything was very transparent and easy for us to understand as first time car buyers. More

It's very expensive. I was waiting for 3 hours with two small children and few updates on status. It is nice that they have a playroom I was waiting for 3 hours with two small children and few updates on status. It is nice that they have a playroom More

Tyrus is a very personable individual who worked diligently with me to get me the best vehi le and price. diligently with me to get me the best vehi le and price. More

Experience was ok, just not great getting a call back. Didn’t get the call back till the next day and I originally called at 2:30 the day before. Didn’t get the call back till the next day and I originally called at 2:30 the day before. More

I paid for rental car for 2 days when I brought my truck in for a warranty issue that I was supposed to get my vehicle back the same day. This was because repair took a little longer then expected. That is in for a warranty issue that I was supposed to get my vehicle back the same day. This was because repair took a little longer then expected. That is understandable. However, they would not release my truck back to me until they got payment from warranty company. Which is also somewhat understandable. This was pre-approved warranty work. The service center didn't submit the paperwork to the warranty company correctly and didn't call to check on it either. They also didn't call me to update me on situation. This cost me on a rental I should have never had to purchase. I only got them to check on warranty payment when I physically went back to store out of frustration. They didn't offer to pay for rental and I was left paying for their mistakes. VERY DISAPPOINTED More

Quality service with knowledgeable staff. They are courteous and respectful, willing to take the time to answer my questions. They are courteous and respectful, willing to take the time to answer my questions. More