Twin City Honda

Unauthorized add-on deceptive practice no transparency optional coverages you got no option you do what we say violation of federal lending gallery payment packing integrity issue veterans elderly fair ga optional coverages you got no option you do what we say violation of federal lending gallery payment packing integrity issue veterans elderly fair game intimidation. Used car salesman jumps over to the new car sales and does it a contract I knew Nissan kick 2026. More

Brutal, Dishonest Dealership Tactics — Avoid Ben & Michael Yesterday I was negotiating with salesman Ben and his manager, Michael, regarding a Honda Civic Sport Hatchback. Right out of the gate, Be Michael Yesterday I was negotiating with salesman Ben and his manager, Michael, regarding a Honda Civic Sport Hatchback. Right out of the gate, Ben tried using classic, tired dealership tactics, claiming he was "fighting for a good deal for me" while trying to force garbage, high-markup add-ons into the price (fabric protection, cheap plastic accessories, and useless wheel locks). Eventually, they dropped their price to $30,575 Out-The-Door (OTD) for a straight cash deal. If they try to charge you a penny more than $30,575 for this trim, know that you are being severely ripped off. I might have actually proceeded with the deal at that number, but Michael tried to act offended and play the victim, telling me point-blank, "I don't like being called a liar" when I called him out for claiming they were losing money at that price. I am writing this review specifically because his fake, hurt attitude while actively trying to squeeze a buyer really xxxxxx me off. Here is the exact mathematical proof exposing Michael's "losing money" lie for anyone looking to buy here: • Their Final OTD Offer: $30,575.00 • Minus Texas Title & License Fees: -$250.00 • Minus Texas Dealer Doc Fee: -$220.00 • Adjusted Subtotal (Vehicle + Tax): $30,105.00 • Divide by 1.0625 to strip the 6.25% Texas Sales Tax: $28,334.11 Their actual vehicle selling price on that $30,575 OTD offer is $28,334.11. When you compare their actual selling price ($28,334) against a standard factory invoice net dealer cost for this vehicle (~$27,118), they are still pocketing over $1,200 in pure vehicle profit—plus whatever massive margin they have on those pre-installed plastic add-ons. They weren't losing a dime. They were making money and lying to my face about it. Take your cash elsewhere. More

Always rude when you call the service department. They snap at you work attitude and it seems they don't care They snap at you work attitude and it seems they don't care More

Very rude, called about recall and had attitude, also never took radio concern seriously ever. Still have issues with my radio freezing, glitching, and acting crazy never took radio concern seriously ever. Still have issues with my radio freezing, glitching, and acting crazy More

They always do me right on my cars that I purchase. . thank u for your . thank u for your More

Travis Grisby provided an excellent experience for us in our purchase of a new vehicle! Great dealership with excellent customer service! our purchase of a new vehicle! Great dealership with excellent customer service! More

amazinggg experience the lady that helped me her name was suzzet and was absolutely helpful, loved how patient she was with me. suzzet and was absolutely helpful, loved how patient she was with me. More

By far one of the smoothest purchase I've made on a vehicle. Jeff Gary went above and beyond to help me find what I wanted and made sure I knew about all features of the vehicle before leaving the lot. vehicle. Jeff Gary went above and beyond to help me find what I wanted and made sure I knew about all features of the vehicle before leaving the lot. He was courteous, patient and knowledgeable. I highly recommend! More

Twin City Honda was easy to work with and made the car buy experience an enjoyable one! Thanks to Mike, Suzette, Travis and Art for the great experience! buy experience an enjoyable one! Thanks to Mike, Suzette, Travis and Art for the great experience! More

Am highly satisfied with their service and would highly recommend this dealership to buy cars recommend this dealership to buy cars More