Twins Buick GMC

Very clean, very nice staff, pleasure to deal with No No, no, no, no, no no, no, no, no More

We're able to get me in the same day I called due to a family emergency family emergency More

Very clean, very nice staff, pleasure to deal with No No, no, no, no, no no, no, no, no More

I went in for an oil change and tire rotation at the 15,000 mile mark. The service advisor recommended a fuel system cleaning that would be an additional $200. I told him that I don't recall seeing that 15,000 mile mark. The service advisor recommended a fuel system cleaning that would be an additional $200. I told him that I don't recall seeing that as a recommended service in the owners manual and he insisted that it was in fact recommended. I agreed to the service. During my wait time, I pulled up the online owners manual and again could not find any evidence that the fuel system cleaning was needed. I mentioned this again when I went to check out. The service advisor stated that he didn't know why I couldn't find it in the manual because it was recommended. I told him that I pulled up the latest version of the manual on my app and could find it nowhere. The service advisor then agreed to comp my entire service, including the oil change and rotation. While I'm glad I wasn't charged for the fuel system cleaning. After all, it did leave me with a feeling of ease. I'd like to think I could trust the service advisor to let me know what's really needed for my car and not try to upsell me something that could be hundreds of dollars more. In my case, everything worked out. But there are so many people struggling with high car payments and living paycheck to paycheck that just don't need this kind of service. More

The customer service was good, but the service to my vehicle was not good. My tires weren't rotated and my wiper blades that I asked to be replaced, one came off the same day!! I had to buy new ones! I' vehicle was not good. My tires weren't rotated and my wiper blades that I asked to be replaced, one came off the same day!! I had to buy new ones! I'm afraid now that perhaps my oil wasn't changed. I'll have to have someone look at it to make sure. More

They were professional, accommodating, competitive, and creative in enabling us to both inspect and test-drive the prospective SUV by bringing it to our home (I am currently recovering from major surgery). creative in enabling us to both inspect and test-drive the prospective SUV by bringing it to our home (I am currently recovering from major surgery). You have earned out business with your extraordinary service, Thank you. Bill and Barb Mitchell More

Service center is great. I’m in and out in a responsible time. Blake always takes time to answer my questions and explains what service is happening with my car. I’m in and out in a responsible time. Blake always takes time to answer my questions and explains what service is happening with my car. More

Jennifer was very professional! I picked a vehicle and she made the process so easy. I picked a vehicle and she made the process so easy. More

Got in sooner than my appointment time. Mechanic showed me my oil, which was very helpful. I was out of the Dealership in 45 minutes. Nice working with Twins Buick GMC. Mechanic showed me my oil, which was very helpful. I was out of the Dealership in 45 minutes. Nice working with Twins Buick GMC. More

My experience thus far has been great. Fast quality service and very customer oriented. Great! Fast quality service and very customer oriented. Great! More