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Two Rivers Ford

Mt Juliet, TN

Overview
Employees
Reviews
Vehicles
4.8
924 Reviews
Two Rivers Ford is locally owned and has been proudly serving Middle Tennessee and the South since 1983. We're one of the top 40 Ford Dealers in the Nation, and we sell all our new, non-specialty Fords at invoice, which means we have the best prices around. We also have a non-commissioned sales team that offers a no-pressure, transparent buying experience. We have a huge selection of certified pre-owned vehicles, and we have a Commercial Vehicle Division for your work truck needs. And when it comes to service, we offer in-dealership service, mobile service, plus pick-up-and-delivery. There's a reason we're the South's Most Trusted Ford dealer. We'd love the opportunity to earn your business!
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76 Belinda Pkwy

Mt Juliet, TN

37122

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Showing 924 reviews

March 12, 2014

I have been working with Joel for the past 7 years and have nothing but positive experiences. I have referred well over two dozen people to Joel as referrals and continue to hear positive comments from p More

by blwnsmoke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Hawley
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Mar 13, 2014 -

Two Rivers Ford responded

We're glad to hear you have enjoyed your experiences with Two Rivers Ford! We want every customer who comes in to feel that they were completely taken care of. Thank you for your recommendations and we look forward to doing business with you again in the future!

March 12, 2014

We have been using Two Rivers Ford for over 20 years to lease, purchase new, and used trucks and SUV's. We have always received the best price and service of any Ford dealer in the Nashvile area. More

by baird001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Fox
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Mar 12, 2014 -

Two Rivers Ford responded

Thank you for the kind words.

January 19, 2014

We visited Two Rivers Ford with the intention of purchasing but couldn't get in the door without feeling like we were imposing. We asked for an individual by name and when we were told he was not th More

by bah0208
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
N/A
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Mar 12, 2014 -

Two Rivers Ford responded

We are so sorry that you had a less then desired expierience here at the dealership. I would have responded sooner but this just came to my attention. At this point there is nothing left to do but apologize and to offer my assistance in the future. If in the future you would like to give us a second chance please feel free to reach out to myself (Joel Hawley) and I will ensure you have a true Two Rivers Ford expierience.

Mar 14, 2014 -

Two Rivers Ford responded

Hello, my name is Joel Hawley and I am a Sales Manager here at Two Rivers Ford. I responded recently to the bad experience you had here at the dealership and just wanted to take a moment to send you a personal message to offer my apologies. Your experience here was uncalled for and not the way we do business on a day to day basis. We are a family owned business that prides itself on customer satisfaction. Since so much time has passed at this point all I can do is once again offer our sincerest apology from all the staff here at Two Rivers. Joel Hawley Two Rivers Ford 800-900-1000 x349

August 24, 2007

If there ever is a problem, their motto is "The customer is always right." The service manager is always available to address any complaints that I may have, even it it means calling the factory, FORD MOTOR More

by grady572
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Taylor, Charles Moyer, Stephen Hess, Sam Vuocolo
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