Tynan's Nissan Aurora - Service Center

I cannot seem to find the gentleman that helped me yesterday on the employee roster, however his name was Alec as I recall. I came in, as I had found a nail in the tread of my tire and thought I neede yesterday on the employee roster, however his name was Alec as I recall. I came in, as I had found a nail in the tread of my tire and thought I needed a plug. Alec was very approachable and easy to talk to immediately from walking in the door. He was able to get my car in rather quickly and as it unfortunately turned out; I had two nails, the second being through the sidewalk rendering the tire unrepairable. Even after the discovery of the side wall puncture; Alec was very cordial in offering to get together some quotes for new tires should I need them. I came to find out I have a tire protection warranty through the place of purchase; however and did not need to utilize said quotes. More

I’ve been going here for 7 years and it’s always great service! Great service, clean lot, friendly service team that isn’t out to get more money from you. service! Great service, clean lot, friendly service team that isn’t out to get more money from you. More

not impressed New to the area and Tynan's dealership. when I tried making an appointment online it wouldnt work so I called in. this is the second time coming to th New to the area and Tynan's dealership. when I tried making an appointment online it wouldnt work so I called in. this is the second time coming to this nissan dealership and not very pleased wit the services. The first time I came in with some tire issues they did not even look at it after i asked them to. No one seemed to really care about the services i received. They also didnt wash my car (even though it's promised free with each service) but i didnt mind much because it was pretty icy out still. the most recent time i went, the workers were alot friendlier and communicated more. However, i am annoyed they didnt run my car through the wash even though it was warm and sunny all weekend. overall, not very impressed with this dealership I will probably try a new one. More

I experienced poor customer service during my last visit to Nissan Service . I asked service representatives to check my washer fluid and let me if I need to replace they didn’t doing and was rude to me to Nissan Service . I asked service representatives to check my washer fluid and let me if I need to replace they didn’t doing and was rude to me More

Adnan was my service advisor and i had a phenomenal experience with him and the whole team, they fixed my car in a timely fashion and super friendly and professional customer service. Definitely recomm experience with him and the whole team, they fixed my car in a timely fashion and super friendly and professional customer service. Definitely recommend these guys. Thank you More

Great customer service. Polite and courteous. Kept me informed and not waiting very long. I’m making this my new dealership due to the service department . informed and not waiting very long. I’m making this my new dealership due to the service department . More

Repairs were completed on time and done very professionally. I feel like I have a brand new 2011 Armada. Thank you! I will have all my Nissan repairs and service done at this location. professionally. I feel like I have a brand new 2011 Armada. Thank you! I will have all my Nissan repairs and service done at this location. More

I had a amazing vist.I received professional customer service. I wouldn't go anywhere else! Thank you for making my visit very, very easy! service. I wouldn't go anywhere else! Thank you for making my visit very, very easy! More

the oil change was quick. the coffee machine was super old and the water bottles were out of stock. an employee took the last water bottle and laughed. no one restocked it. empire nissan is a far drive fo old and the water bottles were out of stock. an employee took the last water bottle and laughed. no one restocked it. empire nissan is a far drive for me now that I moved but i’m going to go back to empire. they wash my car for me when I get the oil changed and use floor and seat covers. this place didn’t. empire also has a new coffee machine and brand new lounge which isn’t a huge deal but a nice perk. More

I went in for an oil change. Chase assisted me, as he has in the past. I appreciate his honesty; he’s not pushy about selling me a service and I appreciate that. in the past. I appreciate his honesty; he’s not pushy about selling me a service and I appreciate that. More