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Tynan's Volkswagen
Aurora, CO
4,103 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,103 reviews
June 18, 2018
Oil Change This would’ve been 5 stars as the service has always been great and fair. The only problem I had this time was i made an appointment to get an oil cha This would’ve been 5 stars as the service has always been great and fair. The only problem I had this time was i made an appointment to get an oil change for 10am on your website. The website says it first come first serve but it lets you make the appointment anyways. I received two texts reminding me about my 10am oil change appointment but when I got there they didn’t have my appointment on record and said first come first serve anyways. I had to take a drive to get there so I had to wait for 3 hours until the car could be serviced. Not sure why you let people schedule an appointment on the website if it’s not really an appointment. Like I said before the service has always been great I’m just a little confused on the process. More
by DAVE.BROWN1
Verified CustomerEmployees Worked With
Can’t remember who I worked with. Gentlemen in the oil change department. , Mark Meador
June 18, 2018
Great staff and great service! We always have a positive experience with our vehicles every time we have to take our cars for service. Will recommend to anyone. Tom is a great emplo We always have a positive experience with our vehicles every time we have to take our cars for service. Will recommend to anyone. Tom is a great employee. Very respectful and courteous, knows his job and always keep us informed of any service required in advance for our vehicles. More
by Ernesto05
Employees Worked With
Tom Tran, Cauther Sekatawa
June 17, 2018
160,000 service on my 2009 Passat They got me right in Saturday morning and completed the maintenance in a timely manner. Tom is always so nice to work with and is honest. They got me right in Saturday morning and completed the maintenance in a timely manner. Tom is always so nice to work with and is honest. More
by BRIPRI
Employees Worked With
Tom Tran, Cauther Sekatawa
June 15, 2018
Tom is always the best. Tom is helpful and attentive. I’ve been bringing all of my Volkswagens there for 5 years now, and always happy with the outcome. Thanks again Tom! You Tom is helpful and attentive. I’ve been bringing all of my Volkswagens there for 5 years now, and always happy with the outcome. Thanks again Tom! You are awesome! More
by KIMBRITTANIE
Employees Worked With
Tom Tran
June 15, 2018
Just a few bugs I think the staff was very friendly and helpful and to the team down at you second lot on illif Jullian and Marlo and Mr. Larry you guy flipping Rock I think the staff was very friendly and helpful and to the team down at you second lot on illif Jullian and Marlo and Mr. Larry you guy flipping Rock!😉😍😎 treated us like family More
by WPS1
Employees Worked With
Jullian, marlo from used sales down atthe use lot, Tom Tran
June 15, 2018
Sales rep positive..finance rep frustrating The sales rep Lirim was great to work with and took the time to answer our questions; however the finance rep Chris knew very little about the cost be The sales rep Lirim was great to work with and took the time to answer our questions; however the finance rep Chris knew very little about the cost benefits of the maintenance plan he wanted to sell us (buy prepaid service) and included undisclosed charges in our purchase of a new car. While we accepted the vehicle, the cost seemed off by 300-400 dollars..which I verified that evening with a calculator. It took a week of back and forth questioning of some simple math and a dedicated effort to get Chris to admit the source of the hidden cost, Apex $366.00..an accessory not called out anywhere on any sales information. Clearly appears the dealer attempted to pass along the cost of a system we did not agree to purchase which was not disclosed anywhere on the car fact sheet or pricing. While Chris did agree to remove the extraneous cost and we resigned a new contract a week later, he was steadfast that this was part of the deal as all cars come equipped with Apex..so it sounds like common Tynan practice to charge customers in this way without disclosing the extra cost above baseline price...bottom line we have little confidence in Tynan when upcharges are included without buyer notifcation. I gave 2 stars vice 1 as Chris agreed to remove the unwarranted charge once it was acknowledged. More
by JFKROMBERG
Employees Worked With
Chris Myer, Lirim Avdili
June 15, 2018
Just a quick service check Good for what I went on fit. However I am still waiting for an answer on an issue that I brought to their attention and they verified, 3 weeks ago. Good for what I went on fit. However I am still waiting for an answer on an issue that I brought to their attention and they verified, 3 weeks ago. More
by Hyundai ownet
Employees Worked With
I dint remember the person's name of the lady visit
June 15, 2018
👎 poor Said I needed a new timing belt but I changed it out at 140,000 miles. Took it to another mechanic shop and was told half of what Tynans said needed f Said I needed a new timing belt but I changed it out at 140,000 miles. Took it to another mechanic shop and was told half of what Tynans said needed fixed didn't need fixing. I feel ripped off. More
by iluvteeth77
Employees Worked With
Tom Tran, Mark Meador
June 14, 2018
Quick and efficient! I've been going to Tynan's VW for service ever since I bought the car there in 2010. I have been happy with their service every time.. I've been going to Tynan's VW for service ever since I bought the car there in 2010. I have been happy with their service every time.. More
by Richard S.
Employees Worked With
Xsavier Vanzandt
June 14, 2018
VW wouldn’t start About two weeks after one of my kids left the interior lights on in our car, it decided not to start. I didn’t know if it was the starter or battery. About two weeks after one of my kids left the interior lights on in our car, it decided not to start. I didn’t know if it was the starter or battery. They quickly diagnosed the issue and replaced the battery all while giving my vehicle a complete look over. I highly recommend them! More
by Bear4bbc
Employees Worked With
Brandon Phifer, Tom Tran
