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Tynan's Volkswagen

Aurora, CO

Overview
Employees
Reviews
4.6
4,016 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
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700 S Havana St

Aurora, CO

80012

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Showing 4,016 reviews

March 24, 2025

Service here has really worsened. Been going here for 10 years. I went in for an annual oil change at 65k. I’d had my 60k checkup elsewhere. At 65k this shop said I needed all the More

by Ready for my Closeup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Tynan's Volkswagen responded

We appreciate your feedback and are sorry to hear about your recent experience. We understand that vehicle maintenance decisions are important, and we strive to provide transparent recommendations based on manufacturer guidelines and your vehicle’s needs. We know you have options for servicing your vehicle, and we regret that we did not meet your expectations. If there’s anything we can do to clarify the recommendations or address your concerns, we’d be happy to discuss them further. Please feel free to reach out to us directly. Thank you for your past business. We truly value our long-term customers and appreciate the opportunity to serve you. Best regards, Jacqueline Goldsboro Customer Care Coordinator

March 23, 2025

Sales person was Justin Delgado. Inventory was good which is why we went there. Tynans had the trim pkg I was looking for. Everyone was professional and friendly. I rated Justin a 4 More

by Melissa Rogers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delgado II
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Tynan's Volkswagen responded

Thank you for your detailed review! We're glad that our inventory had the trim package you were looking for and that Justin provided a professional and friendly experience. We appreciate your feedback on the trim package knowledge and will use it to improve. It’s great that Justin made the process smooth, even staying late to assist. Enjoy your Atlas, and we look forward to seeing you again! Jacqueline Goldsboro -Customer Care Coordinator

March 23, 2025

Actual work on the car was good enough but not transparent about pricing at all More

by WDORSEY231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Tynan's Volkswagen responded

Thank you for your feedback. We’re glad you were satisfied with the work on your car, but we regret that the pricing wasn’t as clear as it should have been. Transparency is important to us, and we appreciate your input as we work to improve. Please don’t hesitate to reach out if you’d like to discuss this further. Jacqueline Goldsboro -Customer Care Coordinator

March 23, 2025

They try hard but are let down by the manufacturers. Who don't make the parts anymore. More

by JOHNNYATLONDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Tynan's Volkswagen responded

Thank you for your feedback. We understand how frustrating it can be when manufacturer parts are no longer available. Our team does its best to find solutions, and we appreciate your patience. If there’s anything else we can do to assist you, please let us know. Jacqueline Goldsboro - Customer Care Coordinator

March 22, 2025

Was always advised what was occurring with fixing issues with vehicle and, if necessary other services that might need attention. More

by DONPEITERSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Tynan's Volkswagen responded

Thank you for your feedback! We’re pleased you appreciated the clear communication throughout the service process. Keeping you informed is important to us, and we’re glad to have been able to assist with your vehicle’s needs. We look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

March 22, 2025

Great service and communication all work has been completed in timely matter all work required done on time More

by RJ.BERGMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Tynan's Volkswagen responded

Thank you for your kind words! We're thrilled you were satisfied with our service and communication. We look forward to working with you again in the future! Jacqueline Goldsboro -Customer Care Coordinator

March 22, 2025

Quick, honest…I had trouble with the online appointment system but was fully taken care of. Thank you! More

by SOPHIACOCAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Goldsboro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Tynan's Volkswagen responded

Thank you for your feedback! We're sorry for the trouble with the online appointment system but glad we could take care of you. We appreciate your business! Jcaqueline Goldsboro - Customer Care Coordinator

March 22, 2025

Rachide was AWESOME, went above and beyond to make me happy. Great experience, interrupted his lunch but he helped me out anyway More

by ANDREWBERRYUMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Tynan's Volkswagen responded

Thank you for your kind words! We're thrilled that Rachide went above and beyond to assist you—even during his lunch. We appreciate your support and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

March 22, 2025

The service is polite and quick it is just more expensive because it is through the dealer. But having never owned a VW I am fine going to the dealer for now. More

by SPROCKET.NELLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Tynan's Volkswagen responded

Thank you for your feedback! We’re glad you had a positive experience with our service. We understand that pricing through the dealer can be higher, but we’re committed to providing quality and peace of mind for your VW. We appreciate your trust in us and look forward to serving you again! jacqueline Goldsboro -Customer Care Coordinator

March 22, 2025

He was extremely friendly and helpful. Appreciated the reminder my parts had arrived and to schedule the service More

by 01MWHALEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Tynan's Volkswagen responded

Thank you for your review! We're glad you appreciated the reminder and found the service friendly and helpful. We look forward to assisting you again! Jacqueline Goldsboro -Customer Care Coordinator

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