Tynan's Volkswagen

Service took too long because of mistake. I have had positive experiences with Tynan's in the past, however for this appointment I was very frustrated with the service I received. I was gettin I have had positive experiences with Tynan's in the past, however for this appointment I was very frustrated with the service I received. I was getting my radio fixed and backup light changed and it ended up taking 6 hours. It wasn't until 3 hours into my appointment did the dealer realize that they were performing repairs on the wrong car. I was then told it would only take an hour for them to fix the issue but it ended up taking 3 hours. Thankfully my service was free, but I was very frustrated with how I was treated at Tynan's for this appointment. More

Great buying experience Tynan made me feel like I was buying without pressure. Andrew (salesperson) was fun, personable, and listened well. I ended up buying from Tynan becau Tynan made me feel like I was buying without pressure. Andrew (salesperson) was fun, personable, and listened well. I ended up buying from Tynan because of Andrew. My relationship with the dealer will be lasting because of the way I was treated. More

Great experience with Tynan’s I have received great attention and help that I was looking for. I am very grateful for their willingness to work with me and for helping me in purcha I have received great attention and help that I was looking for. I am very grateful for their willingness to work with me and for helping me in purchasing my new Volkswagen Jetta. More

Customer Service The staff is friendly and knowledgeable, and willing to be helpful. Lorrie and Matthew were great to work with. Very patient throughout the transactio The staff is friendly and knowledgeable, and willing to be helpful. Lorrie and Matthew were great to work with. Very patient throughout the transaction and helpful with any questions after the transaction. More

Great experience for an oil service Wonderful experience with Tynan's service; made an appointment online, showed up and turned in my car and the oil service was completed and I was out Wonderful experience with Tynan's service; made an appointment online, showed up and turned in my car and the oil service was completed and I was out in less than an hour..., and they washed my car! Cauther was professional, pleasant and a joy to work with during this experience. More

Express Service: oil change and tire rotation Came to get the oil changed and the tires rotated on my Golf—friendly service, in and out in a little over an hour. What more can you ask for? Came to get the oil changed and the tires rotated on my Golf—friendly service, in and out in a little over an hour. What more can you ask for? More

Service rep was knowledgeable and helpful. Due to the cyclone bomb, I was unable to pick up my car. The service rep was able to get me a loaner. rep was knowledgeable and helpful. Due to the cyclone bomb, I was unable to pick up my car. The service rep was able to get me a loaner. More

Awesome Service! I gave 5 Stars because all of my questions were answered and Tom was very nice. I will be coming back for future services I may need. I gave 5 Stars because all of my questions were answered and Tom was very nice. I will be coming back for future services I may need. More

Fine. Decent experience. Everyone’s nice, but they could be more organized. Both times I’ve been there I have to ask if my cars done and both times it’s bee Decent experience. Everyone’s nice, but they could be more organized. Both times I’ve been there I have to ask if my cars done and both times it’s been done. Also I shouldn’t have to wait an hour to be told a tire is out of stock. I called to schedule an appointment and they told me to come in for the express service which I did. Only to wait an hour to be told the tire wasn’t in stock. Also I received at $250 gift card for service that i can’t find and no one seems to know how to redeem the credit. Lastly I asked about my lights in my car and no one has followed up. More

Very dissatisfied!! After driving my vehicle home it would not start. The dealership towed it back and I had to call 24 hours later to check the status. My vehicle had no After driving my vehicle home it would not start. The dealership towed it back and I had to call 24 hours later to check the status. My vehicle had not been looked at and I was told that it would not be looked at for 3 more days. The lack of communication is unprofessional. I was also told I would receive a call from the service supervisor. I did not. Now I have to wait through the weekend to speak with someone. I’m disgusted and discouraged. I will not be doing further business with this establishment. More