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Tynan's Volkswagen
Aurora, CO
4,419 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,419 reviews
October 16, 2018
Always great service We have owned several VWs over the years, and have learned that Tynan's is the best place to have them serviced. The staff is knowledgeable and friend We have owned several VWs over the years, and have learned that Tynan's is the best place to have them serviced. The staff is knowledgeable and friendly. The work is done as promptly as possible and issues are communicated honestly. I really don't think there is anything more that a person could reasonably ask for from a service department. More
by EBUSH33
Verified CustomerEmployees Worked With
John Tynan, Brandon Phifer, Tom Tran
October 16, 2018
New to me 2016 Touareg TDI This has been the fifth car that I have purchased at Tynan's Volkswagon. I have loved every car purchased here and the service I receive after buying This has been the fifth car that I have purchased at Tynan's Volkswagon. I have loved every car purchased here and the service I receive after buying the car. In 2000 I purchased a Jetta from John Tynan, in 2009 I purchased a Tiguan (first year of the Tig model), in 2013 my son purchased another Jetta, last year I purchased a used 2015 Passat TDI SEL, and last week I purchased a 2016 Tourareg TDI. Every experience that I have had with this dealership has been wonderful. That's why I'm a repeat customer! A very satisfied customer, Marie Watson More
by FARMERGIRL63
Employees Worked With
John Tynan, Edwin Barton
October 16, 2018
Worst Experience of My Life When I leased this new car I was hoping for a smooth transaction, but no, it was far from smooth. Everything went well right after I signed all financ When I leased this new car I was hoping for a smooth transaction, but no, it was far from smooth. Everything went well right after I signed all financial form for the new car. I was told it would only be about 30 more minutes until the car is ready. I proceeded to wait another 3 hours! When I finally got the car, I had to schedule a day for getting my windows tinted (part of the lease agreement). I was told to arrive on that Saturday at 10:30 and was told it will be done at 13:00. I went to run some errands while they work on it. I gave them a call at the agreed upon time and they said it will be done at 16:00. At this point I'm fuming as they are wasting my time and there is no sign of sincerity in their monotonous apologies. I showed up at 16:00 only to be told its not ready. I proceeded to wait at least another 2 hours until they're done. They told me that there was a recall on some part on this new car and that I would need to bring it back. I hestitated but agreed. We agreed that I would show up Tuesday(10-16-2018) and I would get a loaner seeing as I need to go to work. I got to the dealership this morning, at the right time and was giving my keys over so they can do the work. I asked about the loaner and they said they don't have any. As I was about to lose my cool, I asked if the courtesy shuttle would take me. That was a flat out no, because that was out of the 10 mile range. I mean xxx type of service is this?! I was given a bad apology saying it was sales' fault not theirs. Since when is a business going to be separated like such that there is no responsibility on the company as a whole? If there is a disgruntled customer, don't just shrug and blame someone else. Get a manger and fix it! I took my keys from him and left. I will NEVER return to this dealership again and I will make sure I tell as many people as possible. More
by RORYVUUREN
Employees Worked With
Bryan from the Service department, John Tynan, Chase Laub
October 16, 2018
Brian McClure Was Fantastic! He truly cared about our needs, making sure we were squared away, and kept us well-informed. He takes customer service to the next level. Gave us a le He truly cared about our needs, making sure we were squared away, and kept us well-informed. He takes customer service to the next level. Gave us a level of service that is so rare to find today. We will definitely return for our future needs. Thank you, Bryan!!! More
by TINATRUJILLO1
Employees Worked With
Brian MCClure
October 15, 2018
Short wait time, very expensive I like to take care of my cars. But the service charges are so expensive. 90 dollars for a oil change? 20 dollars for a battery replacement in a Fab? I like to take care of my cars. But the service charges are so expensive. 90 dollars for a oil change? 20 dollars for a battery replacement in a Fab? The battery alone costs 2bucks, so that would mean I'm paying 18 bucks for someone to put it in.... Either way service was good and quick no issues no bumps. More
by JONTAYSHARPE
Employees Worked With
Alyxis Morales
October 15, 2018
Smooth visit Helpful, nice generous people. Never have any problems when I come to get my car serviced. They are very fast and efficient! Thank you VW Helpful, nice generous people. Never have any problems when I come to get my car serviced. They are very fast and efficient! Thank you VW More
by RAEMONAY
Employees Worked With
Brandon Phifer
October 12, 2018
Transmission replaced I had a very pleasant experience with the service team. They took care of the problem without cutting corners and customer service was great. Thank y I had a very pleasant experience with the service team. They took care of the problem without cutting corners and customer service was great. Thank you! More
by JESSICALAVALLE1
Employees Worked With
Brian
October 11, 2018
Why I would recommend Tynans Dealership What I would say about this company is that they are very nice and I appreciate their excellent service. So I thank you very much. What I would say about this company is that they are very nice and I appreciate their excellent service. So I thank you very much. More
by MELAKUHAILE59
Employees Worked With
Jordan
October 11, 2018
Quick and nice tynans employees are always helpful and polite. Will recommend other to tynans in the future. They are easy to set an appt with. Always on time. tynans employees are always helpful and polite. Will recommend other to tynans in the future. They are easy to set an appt with. Always on time. More
by MACHAGRAY
Employees Worked With
Brandon Phifer
October 11, 2018
Tiguan service I brought my ‘14 Tiguan in for new tires and four wheel alignment. Service manager greeted me, had my paperwork ready, and let me know the final cos I brought my ‘14 Tiguan in for new tires and four wheel alignment. Service manager greeted me, had my paperwork ready, and let me know the final cost of the work and how much time it was going to take to get the work completed. All the work was delivered exactly as he stated. And my ride on these new tires is like I have a brand new vehicle. More
by Glenn
Employees Worked With
Jeremy Strnad
