Tynan's Volkswagen

Rude incompetence My car has been having a slow leak of coolant. Before I left my house, I checked to make sure the coolant tank was still full. I brought my car into T My car has been having a slow leak of coolant. Before I left my house, I checked to make sure the coolant tank was still full. I brought my car into Tynan’s for a diagnosis. After declining overpriced work, I was given back my car with no coolant in it. If I hadn’t pulled over within a block of leaving the service station to refill it, my car would have overheated. When I called to talk to the manager, Brandon, to ask for a refund, he said that because I declined service, they didn’t refill the coolant, even though I brought in a car in with a full tank of coolant. When I told him I thought allowing a customer to leave unaware of an empty coolant tank was negligent, he asked me if he should have replaced the old, incorrect coolant. He was rude and intransigent. More

Oil change and alignment I’ve been doing business with Tynan’s since ‘98 and plan to continue to do so. They’re always friendly and I’ve never had a problem. I’ve been doing business with Tynan’s since ‘98 and plan to continue to do so. They’re always friendly and I’ve never had a problem. More

Friendly service! I'm giving the title friendly service to this review because I came in on a Saturday morning no one likes to get up on their day off to come have to d I'm giving the title friendly service to this review because I came in on a Saturday morning no one likes to get up on their day off to come have to deal with their car issues and me the guy that helped me was wonderful More

Missed some work request. I asked to have tires rotated and for some reason that did not happen .I purchased the vehicle from that location and want to make sure I do matanace I asked to have tires rotated and for some reason that did not happen .I purchased the vehicle from that location and want to make sure I do matanace as recommended. I have plans for the weekend and am limited on when I can get service on my vehicle. I didn't want to spend another hour down on my Saturday. More

Surprisingly Pleasant. I brought my car to this location in the past. I encountered a very rude dude at the service desk The service that Cauther and Xavier provided , was I brought my car to this location in the past. I encountered a very rude dude at the service desk The service that Cauther and Xavier provided , was exceptional. Kudos guys ! Keep up the good work.😊 Oh! The gentleman who dropped and picked me up ! Was friendly, very nice . More

Overtime Even though I couldn't get to the dealership until just before closing they stayed late to help complete a deal when I needed a car. Even though I couldn't get to the dealership until just before closing they stayed late to help complete a deal when I needed a car. More

People was kind but they make a mess in my car leaving oil a People is friendly, but they have to work more on giving people best quality service. Like not leaving cars oil messed around the motor. My car was ha People is friendly, but they have to work more on giving people best quality service. Like not leaving cars oil messed around the motor. My car was having a messy motor everywhere. More

Nice customer service Long wait. Courtesy vehicle out so I ordered a Lyft and went home then came back when the called. Great service and explaination from Brandon and team Long wait. Courtesy vehicle out so I ordered a Lyft and went home then came back when the called. Great service and explaination from Brandon and team did a great job. More

Quick and prompt They were super quick and helpful. Got my car back on the road. They found a nail in my tire and took care of it and cleaned my car while I waited. Wi They were super quick and helpful. Got my car back on the road. They found a nail in my tire and took care of it and cleaned my car while I waited. Will definitely come back! More

Fast Efficient Friendly Great service and communication, they explained the process and confirmed I was receiving everything I needed that . Love my experience and look forwa Great service and communication, they explained the process and confirmed I was receiving everything I needed that . Love my experience and look forward to returning. Thank you! More