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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,644 Reviews

2,644 Reviews of Tynan's Volkswagen - Service Center

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November 09, 2024

I was told I had 5 years warrantyon my 2022 Atlas. Upon my Atlas reaching 50k miles I was told my warranty expired. Was I able to extend warranty Finance Manager said No, I should've decided the day I More

by REJO0211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Wilkinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cauther Sekatawa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Goldsboro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

After my service the vehicle was missing the rear wiper. I called and was told the wipers were checked and ratted yellow but no responsibility would be averted. I could come in and buy a new wiper if I want More

by UAJAMESJACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall but he was very unsympathetic and un willing to help
November 09, 2024

Service was nice but the guy in the express center was little disrespectful. He called everyone with their names but he called me by saying “hey you” which was rude. More

by Tash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Even though Tynan was quite busy the day of service. Brian was personable with me and my vehicle. No pressure in purchasing items I couldn’t afford at this. Understood my economic situation w/o me even More

by BILLYJACK80120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Efficient, excellent customer service, very knowledgeable service personnel, timely in delivering, very friendly staff and provides high quality services More

by MICHELMUKUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Tynan's Volkswagen responded

Thank you for sharing this wonderful feedback! We're thrilled you enjoyed efficient service and found our team friendly, knowledgeable, and committed to quality. We look forward to continuing to meet your expectations and serving you again! Jacqueline Goldsboro -Customer Care Coordinator

November 08, 2024

The staffs are very knowledgeable and friendly, they took care of mg car. I will definitely go back More

by YCS280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Rachide was extremely helpful and caring when helping me with my car. Was extremely helpful and made sure all my questions were answered and my car was fixed. More

by KIMBERLY.R.VIEIRA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Tynan's Volkswagen responded

Thank you so much for the wonderful review! We're thrilled that Rachide was able to provide you with such attentive and thorough service. We appreciate you choosing us and look forward to helping you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

November 07, 2024

Cauther is the man and tools great care of me! The technician Hubert did a great job and I haven’t had any issues since he completed the work! He was easy on the eyes too… More

by LUKE_MARLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hubert Rodriguez
Nov 08, 2024 -

Tynan's Volkswagen responded

Thank you for the fantastic review! We're thrilled that Cauther and Hubert took such great care of you and that Hubert’s work has held up perfectly. It's wonderful to know that the team made your experience so positive (and enjoyable!). We look forward to welcoming you back and appreciate your kind words! Jacqueline Goldsboro -Customer Care Coordinator

November 07, 2024

Brian is always amazing! He takes the time to support your need and is so kind and thoughtful through the entire process. He is a pleasure to connect with. More

by CT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Tynan's Volkswagen responded

Thank you so much for sharing your experience! We're delighted to hear that Brian consistently provides thoughtful and supportive service. We’ll be sure to pass along your kind words, and we look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

November 06, 2024

STILL NO RESOLVEMENT I didn’t have much dealing with Cauther other than checking me in & out. I spent 3 hours at the dealership & not one person spoke to me. I received one text wanting me to approve More

by AMBERWIND13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your experience with us. We're sorry your visit didn’t meet your expectations and lacked communication during your time at the dealership. It’s concerning to hear that the dented wheel repair was not mentioned during your visit. This is certainly not the standard of transparency we aim to uphold. We appreciate you bringing this to our attention, and we will review our processes to ensure such an oversight does not happen in the future. Thank you again for bringing these concerns to our attention. Jacqueline Goldsboro - Customer Care Coordinator

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