2,841 Reviews of Tynan's Volkswagen - Service Center
Horrible service. They admitted to not being able to fix my vehicle part so they super glued it!!! I will never go back here again!!! They admitted to not being able to fix my vehicle part so they super glued it!!! I will never go back here again!!! More
I accidentally came 45 minutes late for my appointment and they still managed to fit me in for the service! The service manager was kind and friendly. Everything was finished quickly and efficiently. and they still managed to fit me in for the service! The service manager was kind and friendly. Everything was finished quickly and efficiently. More
The 1 star does NOT reflect the service staff who are personable and respectful. This is because my 2015Golf with fewer than 60k miles somehow needs an engine replacement, and VW quotes nearly $17k to re personable and respectful. This is because my 2015Golf with fewer than 60k miles somehow needs an engine replacement, and VW quotes nearly $17k to replace it. That's more than they ask for a used 2015 Golf Wagon they have on lot with over 150k miles. Sales only offered me a thousand bucks, trade in. The service folks were fine people, but no more VWs for me, ever. More
Service department is always clean the staff is always polite and courteous always willing to help And service’s vehicle’s in a timely manner polite and courteous always willing to help And service’s vehicle’s in a timely manner More
I bought this vehicle 1 year ago and I've had problems with the brakes since I've had it which is new for me with a new vehicle I have been back now four times to get the situation corrected in my brakes with the brakes since I've had it which is new for me with a new vehicle I have been back now four times to get the situation corrected in my brakes are still squeaking More
Tom was great to work with! He sent me regular updates about the status of my car and was flexible with my drop off and pick up. He even followed up a few days later about an He sent me regular updates about the status of my car and was flexible with my drop off and pick up. He even followed up a few days later about an inquiry I made regarding a different repair need. I always trust Tom to take great care of me and my Passat! More
The customer service is very good. Tom Tran is a kind and diligent worker. My issue is my car still is making cranking noises even after being off for many hours, so I do not feel my c Tom Tran is a kind and diligent worker. My issue is my car still is making cranking noises even after being off for many hours, so I do not feel my car was completely fixed. More