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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,849 Reviews

2,848 Reviews of Tynan's Volkswagen - Service Center

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March 02, 2025

Carthur is always pleasant, knowledgeable and communitive. Keeps you up to date on any issues and calls as soon as your vehicle is done. More

by Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calista is sweet and very helpful and Ron is always good to talk to when needing a ride. ., Cauther Sekatawa
Mar 03, 2025 -

Tynan's Volkswagen responded

Thank you for your kind words! We're glad to hear that Cauther consistently provides excellent communication and service. Keeping our customers informed and ensuring a smooth experience is our priority. We appreciate your trust and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

March 01, 2025

I never had my vehicle serviced here, I bought it needing repairs a month later they still hadn't done anything and had to take it aomewhere else. Buying experience even worse. Absolutely the worst experienc More

by MCOWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Myers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ
Mar 03, 2025 -

Tynan's Volkswagen responded

We’re truly sorry to hear that your recent experience with us did not meet your expectations, especially given your past positive experiences at Tynan’s. We understand how frustrating it must have been to deal with the repair timeline and the credit inquiries. Transparency and customer satisfaction are essential to us, and we regret any miscommunication or inconvenience caused during the financing process.

Mar 03, 2025 -

MCOWAN responded

You can say that transparency is essential to you, but that doesn't make it so. Your company did shady dealings without my knowledge or approval. You blatantly went against what was agreed on and have done nothing about it. If you had no intention to use my pre-approval, you should have said so. That would have been transparent. Even saying something like "maybe we can get you better" would have been better than agreeing and doing things behind my back. I never would have agreed and I would have found a different vehicle. When I came over, I had just walked away from another location for lying to me.

February 28, 2025

Great routine maintenance experience. Service was quick, friendly, and professional. Happy with my experience and will be coming back in the future More

by COLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Tynan's Volkswagen responded

Thank you for your wonderful review! We're delighted you had a great experience with our service team. We appreciate your trust and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

February 28, 2025

Cauther is the absolutely loveliest, patient, friendliest associate!! If he doesn’t know the answer he gets it for me. Thank you!!! More

by SAMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Mar 03, 2025 -

Tynan's Volkswagen responded

Thank you for your wonderful feedback! We're so glad to hear that Cauther provided such a positive experience. His patience and dedication to helping customers truly make a difference. We'll be sure to share your kind words with him. We appreciate you and look forward to seeing you again! Jacqueline Goldsboro - Customer Care Coordinator

February 28, 2025

Quick and easy, great customer service. Advised not to do things that didn’t need to be done yet. More

by tamiashae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Mar 03, 2025 -

Tynan's Volkswagen responded

Thank you for your kind words! We're glad you had a quick and easy experience with great customer service. Honesty and transparency are important to us, and we’re happy we could provide the right recommendations for your vehicle. We appreciate your trust and look forward to seeing you again! Jacqueline Goldsboro- Customer Care Coordinator

February 26, 2025

love this place. they always treat me like family. Highly recommend to anyone needing to service their vehicle. More

by Yacobeans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Feb 27, 2025 -

Tynan's Volkswagen responded

Thank you for your wonderful review! We're thrilled to hear you feel like family when you visit us. We truly appreciate your recommendation and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

February 25, 2025

The whole service crew is amazing. I enjoy my conversations with everybody . this is the best dealership in town. More

by Jaxs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Alore, Cauther Sekatawa
Feb 26, 2025 -

Tynan's Volkswagen responded

Thank you for your fantastic review! We truly appreciate your kind words about our service team. We always aim to provide a welcoming and top-notch experience, and we’re glad to hear you enjoy your visits. We look forward to seeing you again soon! Jacqueline Goldsboro -Customer Care Coordinator

February 23, 2025

Everyone at the dealership were pleasant, helpful and efficient as I needed their help & service with a car emergency. More

by Deborah
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the names of all the dealership people involved but my overall experience with whoever was involved was top notch. , Cauther Sekatawa
Feb 24, 2025 -

Tynan's Volkswagen responded

Thank you for your kind words! We're glad our team could assist you quickly and efficiently during your car emergency. Your satisfaction and peace of mind are our top priorities. If you ever need anything else, we're here to help! Jacqueline Goldsboro - Customer Care Coordinator

February 21, 2025

The service appointment was for a recall item. Communication was good. Wait time was appropriate. Item taken care of.1 More

by BARTTERFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Feb 21, 2025 -

Tynan's Volkswagen responded

Thank you for sharing your experience! We're glad to hear that communication was good and that your recall service was completed efficiently. We appreciate your trust in us and look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

February 21, 2025

Very friendly. . talked about the situation about my car.. I’m happy to brought my car to you guys.. thanks..😊 More

by VSANDY87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Tynan's Volkswagen responded

Thank you for your kind words! We're happy we could assist you and provide a great experience. If you ever need anything, we're always here to help. Safe travels! 🚗😊 Jacqueline Goldsboro -Customer Care Coordinator

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