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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,878 Reviews

2,878 Reviews of Tynan's Volkswagen - Service Center

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October 08, 2021

Had a good experience. Stefan helped me out and he did a good Job. I was kept updated and had a car give me rides to and from the dealership. Pleasant experience. More

by Clint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefan 10/10 stars
Oct 11, 2021 -

Tynan's Volkswagen responded

We're so happy to hear it, Clint! Thank you for taking the time to leave Stefan and the Tynan's Volkswagen team your fantastic five-star review! We look forward to seeing you next time!

October 08, 2021

Excelent service and fast! Excelent atention!! They send me notifications about the process very fast More

by MYRNAGPG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Hernandez
Oct 11, 2021 -

Tynan's Volkswagen responded

We appreciate the awesome feedback and five-star rating! We look forward to seeing you again at Tynan's Volkswagen!

October 08, 2021

Great service long wait but worth it especially when coming from out or town on short notice More

by ADRIE990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Hernandez
Oct 11, 2021 -

Tynan's Volkswagen responded

Thank you for your review! We're honored to have you as a customer! -Tynan's Volkswagen

October 08, 2021

Tom was awesome. By my own admission I can be very difficult to work with when I'm frustrated. Tom was able to.stay very professional and de-escalate a situation. Very satisfied. More

by Cher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran, Cauther Sekatawa, Benny Hernandez, Garrett Nye
Oct 11, 2021 -

Tynan's Volkswagen responded

We're so happy the Tynan's Volkswagen team provided five-star care during your service visit, Cher! Thank you for leaving Tom and the team your great feedback!

October 07, 2021

Tom was great at explaining issues and assisting with a loaner car! I love options given regarding timing of need for repairs to be done. More

by Midlifemom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran
Oct 08, 2021 -

Tynan's Volkswagen responded

Thank you for the positive feedback! It was a pleasure having you visit us here at Tynan's Volkswagen and we hope to see you again in the future!

October 07, 2021

Tynan’s made my experience so easy! Incredible service and ease of use. This was my first time, and I will never have my VW serviced anywhere else. More

by JESSICA.DANIELOWICZ123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran, Cauther Sekatawa, Benny Hernandez, Garrett Nye
Oct 08, 2021 -

Tynan's Volkswagen responded

Thank you for visiting us here at Tynan's Volkswagen, Jessica! We appreciate your kind words and look forward to seeing you again next time!

October 06, 2021

Good location. Efficient service. Great customer service. They noticed a coupe of other issues and all was handled quickly. Easy to do my work while waiting as well. More

by LucyD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran
Oct 07, 2021 -

Tynan's Volkswagen responded

Hi Lucy, thank you for taking the time to share your experience! Glad our team worked efficiently, and let you know of some other issues! We appreciate your business and look forward to seeing you again!

October 06, 2021

We have always had fantastic service they are very courteous professional. Being from out of state they work with our schedule to make it convenient More

by Feathertownusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Hernandez
Oct 07, 2021 -

Tynan's Volkswagen responded

Thank you for the wonderful review! We appreciate you making the trip to come work with our team here at Tynan's Volkswagen and we look forward to seeing you at your next visit!

October 06, 2021

I couldn't believe the waiting period to get a diagnostic assessment on my car. This caused me to have to rent a vehicle because they had no loaners. Then once diagnosed it was allegedly fixed. Once I picked More

by TAFFYWAGNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Oct 07, 2021 -

Tynan's Volkswagen responded

Thank you for taking the time to share this feedback. We truly apologize for the lengthy wait, as well as any inconvenience that this experience caused for you. If you'd like to discuss the situation in greater detail, please feel free to contact me directly so that I can address your concerns. Thanks again, Scott Wilkinson - Sales Manager - 303-341-3351

October 05, 2021

So I know for bonuses only a 5 star review will be acceptable but I had my car there 2 weeks for a part, and my family suffered because I couldnt get a loaner from you. And I asked you to do 2 other More

by PERSING42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Oct 07, 2021 -

Tynan's Volkswagen responded

Thank you for taking the time to share this feedback. I'm sorry to hear of your frustration and would like the opportunity to discuss the situation with you in greater detail. Would you please consider contacting me directly so that I can address these concerns? Scott Wilkinson - Sales Manager - 303-341-3351

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