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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,868 Reviews

2,868 Reviews of Tynan's Volkswagen - Service Center

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July 06, 2021

The team at Tynan's was great throughout the experience, I needed my oil & filter changed and they were able to get me scheduled and in that fit my schedule. Great detail work as well! More

by Evan Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran, Cauther Sekatawa, Benny Hernandez, Garrett Nye
Jul 06, 2021 -

Tynan's Volkswagen responded

Hi Evan, we appreciate your kind review! Your business means the world to us! -Tynan's Volkswagen

July 04, 2021

As always, I had a great experience with the service center. More

by Meilee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran, Cauther Sekatawa, Benny Hernandez, Garrett Nye
Jul 06, 2021 -

Tynan's Volkswagen responded

Thank you! We're glad to hear it! – Tynan's Volkswagen

July 01, 2021

We failed to mention the horn doesn’t work and it “passed” the inspection . We had been previously willing to pay Tynan’s higher cost for an oil change because we relied on the inspection actually be More

by MARA.Z.WEIDINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Tran
Jul 19, 2021 -

Tynan's Volkswagen responded

We appreciate you bringing this information to our attention. We understand your frustration and would like to discuss this to help resolve these concerns. Please contact me at your earliest convenience to discuss this in more detail. Thank you, Scott Wilkinson - Sales Manager - 303-341-3351

July 01, 2021

I had a prescheduled appointment and waited 3 hours for an oil change. I did not need any other service, no other repairs were needed. Just a standard oil change. I arrived on time for my appointment that More

by ERINGRAVES77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Tran, Cauther Sekatawa, Benny Hernandez, Garrett Nye
Jul 19, 2021 -

Tynan's Volkswagen responded

We are disappointed to see the low rating and would like to address these concerns with our team. Please reach out to me so I can hear about this situation and help provide a better experience next time. Thank you, Scott Wilkinson - Sales Manager - 303-341-3351

June 30, 2021

Everyone had been very helpful and friendly and made the process very easy and smooth. I luv my new Atlas Cross Sport! Thank you Tynans! More

by KACHRISTIAN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Hassanein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lirim Avdili, Tom Tran, Cauther Sekatawa
Jul 01, 2021 -

Tynan's Volkswagen responded

Congrats on your new Atlas Cross Sport! It was our pleasure to assist you through the process, thanks for choosing Tynan's Volkswagen!

June 28, 2021

Good experience. Comfortable waiting area. Efficient. Status updates. Diagnosed problem and solved it pretty quickly. More

by TLT7466
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Jun 29, 2021 -

Tynan's Volkswagen responded

Thank you for the positive feedback about your recent visit to Tynan's Volkswagen. We look forward to servicing you again in the future!

June 28, 2021

Polite I got my car back washed and taking care of More

by BARBARA2564
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Jun 28, 2021 -

Tynan's Volkswagen responded

Thank you for taking the time to leave us a review. If there's anything we can do to make your next experience with us 5 stars, we would appreciate the feedback.

June 27, 2021

Came for 20,000 mile check, but didn’t have an appointment. Service technician was very accommodating, and was able to squeeze me in. Many thanks for your help! More

by jeffb303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Garrett Nye
Jun 29, 2021 -

Tynan's Volkswagen responded

We're so happy our team could help get your vehicle checked out! Thank you for the awesome review! We'll see you at your next service visit! – Tynan's Volkswagen

June 23, 2021

Service takes forever, very expensive, inconvenient due to time taken for service and unable to fix problems More

by a.lazerwitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran, Cauther Sekatawa
Jun 23, 2021 -

Tynan's Volkswagen responded

We're sorry to see you feel this way. We work hard to accommodate our customers the best we can and hope you will reach out to discuss your concerns further, Scott Wilkinson - Sales Manager - 303-341-3351

June 21, 2021

The recondition manager Cameron Niles is nice and helpful. He is knowledgeable and sincere and he explains all the possibilities and the steps to do More

by Constancio07
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cameron Niles
Jun 22, 2021 -

Tynan's Volkswagen responded

Thank you! We're glad to hear Cameron made this a great experience! – Tynan's Volkswagen

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