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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,863 Reviews

2,863 Reviews of Tynan's Volkswagen - Service Center

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April 29, 2021

Best experience I ever had with any dealership. I have purchased from many dealerships and Tynan’s is by far the absolute best. Highly recommend using their service department for all your car needs More

by Voltad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran, Cauther Sekatawa, Benny Hernandez, Garrett Nye
Apr 29, 2021 -

Tynan's Volkswagen responded

Wow! That's what we like to hear! Thank you for your confidence in the Tynan's Volkswagen team. We look forward to working with you again!

April 28, 2021

Service was great on my Tiguan’s 10k Oil Change only problem was they forgot to put the Pressure cap on one of my tires I came back the next day to get one and the employee Benny had a really bad attit More

by ROBDS2372
Recommend Dealer
Yes
Employees Worked With
Tom Tran, Cauther Sekatawa, Benny Hernandez, Garrett Nye
Apr 29, 2021 -

Tynan's Volkswagen responded

Thank you for your honest feedback. We apologize for this experience and appreciate your understanding as it was a busy day in service. We hope to work with you again in the future.

April 27, 2021

Tom was very helpful and went above beyond to assist. While VW still can't identify why I've had to refill my coolant twice in less than 10 months on a 2020 Atlas, Tom did his part and it is appreciated More

by SMSCHUMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran
Apr 27, 2021 -

Tynan's Volkswagen responded

We always aim to go above and beyond for our customers at Tynan's Volkswagen! We're so glad to hear your experience with Tom was no less! Take care!

April 27, 2021

They always take care of any issues that occur with my car, and pretty promptly too, they are fast when it comes to walking in also More

by ELPALMER1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran
Apr 29, 2021 -

Tynan's Volkswagen responded

Thanks so much, we look forward to your next visit with us!

April 22, 2021

Tom was so professional and friendly. He even assisted with getting a courtesy car while our car was being worked on. What a great 1st time experience I had with your company. Thanks again Tom! More

by WILLEW31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran
Apr 23, 2021 -

Tynan's Volkswagen responded

You are very welcome! Thanks for sharing your wonderful experience with Tom. We're lucky to have him on the Tynan's Volkswagen team. Safe travels!

April 22, 2021

Wonderful people! Very friendly and helpful. Super awesome customerservice. This is my 2nd Jetta from Tynans. Thank you! I always have the best experience at Tynans Vw More

by darkmuse1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lirim Avdili, Tom Tran
Apr 23, 2021 -

Tynan's Volkswagen responded

Thank you for being a Tynan's Volkswagen customer! We greatly appreciate your positive feedback and your business with us! We'll see you on the road!

April 21, 2021

My tail light had a stress crack and Tynan’s fixed it without a question. I love the customer service given from Tynan’s each and everytime. More

by FELISHEA.BRADWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Apr 22, 2021 -

Tynan's Volkswagen responded

Thank you for taking the time to leave this awesome feedback! We're so happy to have helped take care of that issue for you and earned five stars! We appreciate you as a customer and look forward to seeing you again! - Tynan's Volkswagen

April 21, 2021

25 word min takes a lot of dam nerve sorry that I tried to do this survey To be clear the service was terrific but the survey was a big problem do not ask me to do a survey ever again More

by phil.rice
Recommend Dealer
Yes
Employees Worked With
My head hurts
Apr 21, 2021 -

Tynan's Volkswagen responded

Thanks for your review, Phil. We deeply value customer feedback but the 25-word minimum is set by DealerRater and is not affiliated with our dealership. We apologize for any inconvenience.

April 17, 2021

NO other Volkswagen Dealership for my service on my two Vehicles (2020) Tiguan R-Line and Passat R-Line. The Service Department the Manager is Garrett Nye, The Service Advisors are Caruther,Tom,Hassan Brya More

by ARNOLDKRAUSE8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hassan and Bryan , Tom Tran, Cauther Sekatawa, Benny Hernandez, Garrett Nye
Apr 19, 2021 -

Tynan's Volkswagen responded

Thank you for taking the time to leave us your awesome review! We're speechless! We are so glad our service team has provided five-star experiences to you and earned your trust and business! We appreciate you being part of our Tynan's Volkswagen family! See you next time!

April 16, 2021

This is the third time an issue happens to my car at your dealer shop first they messed up my light bulbs and asked me to pay for a whole unit fix Second the broke my air filter closer . Last time was yest More

by moayadbashir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benny Hernandez
May 03, 2021 -

Tynan's Volkswagen responded

We're sorry to hear about these issues that resulted in a one-star rating. I would like to take a chance to address these concerns so we can resolve them. Please contact me at your earliest convenience. Thank you, Bill Carrerra - Sales Manager - 303-341-3398

May 03, 2021 -

moayadbashir responded

I called your number today and there was no response. Thanks.

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