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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,863 Reviews

2,863 Reviews of Tynan's Volkswagen - Service Center

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March 21, 2021

Love it!! Can't say enough good things about Tom and everyone else there. Friendly, accommodating and they don't try to upsell. I've been to Emich and they are not good. More

by HELLERBATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran
Mar 22, 2021 -

Tynan's Volkswagen responded

We are honored to receive your support. Thank you! - Tynan's Volkswagen Team

March 19, 2021

The service department was fantastic .. good to work with, courteous, worked quick. The eating area was very comfortable and offered coffee. I’ll be back More

by MARIONOTPICCONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Hernandez
Mar 19, 2021 -

Tynan's Volkswagen responded

This is a fantastic review! Thanks from the entire team at Tynan's Volkswagen!

March 17, 2021

Tom was fantastic at keeping me in the loop and accommodating my crazy schedule. I was impressed by the whole service team. The service was above and beyond. Thank you! More

by MFPARMELEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran
Mar 17, 2021 -

Tynan's Volkswagen responded

Thanks for your confidence in Tom and the Tynan's Volkswagen service team! We're glad to have you as a customer, take care!

March 17, 2021

Tynan’s VW has exceeded our expectations. Knowledgeable sales staff. Extremely helpful service department, Hassein and Tom Tran. Highly recommend. The atlas had issues when manufactured and Tynan’s is maki More

by beck.kevinL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassein in service is awesome , Tom Tran
Mar 18, 2021 -

Tynan's Volkswagen responded

Thank you so much for your awesome five-star review! We're so glad our team could help your Atlas get back into good shape! We'll be sure to let Hassein and Tom know they've made a great impression on you! Hope to see you soon! - Tynan's Volkswagen

March 16, 2021

Took my car in for warranty work on the heater core. Dropped off my vehicle with more than a 3/4 of fuel. Once picked up the fuel was less than half a tank and the trip odometer was reset. I had also no More

by AARON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Tran
Apr 05, 2021 -

Tynan's Volkswagen responded

We're sorry to hear of your disappointment, Aaron, and would like the opportunity to look into this further. If you could please contact me directly at your earliest convenience, it would be much appreciated. Thank you, Bill Carrerra - Sales Manager - 303-341-3398

March 16, 2021

Tom, service mgr, was extremely helpful, knowledgeable, patient, and kind...thanks for all of your help, Tom!!! I had to call several times, and each time Tom was very pleasant and helpful! More

by CWASNOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran
Mar 17, 2021 -

Tynan's Volkswagen responded

We're glad to hear Tom took great care of you! Thanks for choosing Tynan's Volkswagen for your service needs.

March 15, 2021

Told them my breaks were making noise, they said still 20% yellow. Still making noise so went elsewhere. 0% left on the roters. Not good. More

by CWG413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
Apr 05, 2021 -

Tynan's Volkswagen responded

Thank you for taking the time to bring this to our attention. We're sorry to hear of your disappointment and will be looking into the situation further with our team. If you'd like to discuss your experience in greater detail, please feel free to contact me directly. Thanks again, Bill Carrerra - Sales Manager - 303-341-3398

March 14, 2021

TOM TRAN Has "Taken Care" Of My 2003 Classic Beetle's Maintenance Needs; Since IT'S Purchase In 2003. HE IS YOUR FINEST VW SERVICE ADVISOR! More

by LILLYPRANZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran
Mar 15, 2021 -

Tynan's Volkswagen responded

Thank you for visiting Tom at Tynan's Volkswagen! We appreciate your visit, and look forward to seeing you during your next service visit!

March 12, 2021

Came in for a warranty repair and scheduled maintenance and the service was top notch. Tom was knowledgeable and friendly and the work was completed efficiently. More

by jso-atlas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran
Mar 15, 2021 -

Tynan's Volkswagen responded

Thanks for this awesome review! We're glad to hear Tom was such a big help to you and earned five stars! We look forward to seeing you at your next appointment! - Tynan's Volkswagen

March 11, 2021

I love how the reps speak to you so friendly and welcoming...The guy that took care of me ( in expressway) made me feel like I was in the right place.. EXCELLENCE!!! More

by Carriedavis882
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran, Cauther Sekatawa
Mar 12, 2021 -

Tynan's Volkswagen responded

We appreciate your positive feedback about our team, and hope to see you again next time here at Tynan's Volkswagen!

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