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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,867 Reviews

2,867 Reviews of Tynan's Volkswagen - Service Center

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March 26, 2021

Did a great job and explained everything thoroughly-everything was prompt and I was kept in the loop. Thanks for adding a 15 word minimum. More

by Deuter Autonomy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran, Cauther Sekatawa, Benny Hernandez, Garrett Nye
Mar 29, 2021 -

Tynan's Volkswagen responded

Thank you for your feedback! We appreciate it. - The Tynan's Volkswagen Team

March 25, 2021

I hit a pothole and ended up with two flat tires. I had my car dropped off after hours. Benny made sure that my car was well looked over and listened to my concerns. He was great at making sure my needs we More

by 2017VW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Hernandez
Mar 29, 2021 -

Tynan's Volkswagen responded

That sounds like such a stressful situation! We're so glad Benny and our team could help! Thank you for giving us the chance to come through and provide a five-star experience to you! Your review has made our day and we look forward to seeing you at your next service visit! - Tynan's Volkswagen

March 23, 2021

I had to replace the ignition on my Jetta, and Tynan's came in hundreds of dollars cheaper and finished in 10 days - sooner than promised and a month sooner than what another dealership had quoted. The st More

by Matthew Book
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Nuseibeh
Mar 24, 2021 -

Tynan's Volkswagen responded

Matthew, Your review reminds us why we love what we do! Knowing we helped you get an important repair performed for less has made our day! Thank you for taking the time to leave us your feedback, and we'll be sure to let our team know they've made a great impression! Take care! - Tynan's Volkswagen

March 22, 2021

When I walked up to get my car serviced I wasn’t greeted the guy I spoke to did not say hi how can I help you he was just sitting there rubbing his eyes seemed really confused and not really interested in h More

by DIARaqmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benny Hernandez
Apr 06, 2021 -

Tynan's Volkswagen responded

Thank you for bringing this to our attention. Customer service is always our top priority and we're sorry to hear that we fell short of this goal during your visit. We will be addressing your feedback with the appropriate staff member and hope you'll consider giving us a chance to do better in the future. Thanks again, Bill Carrerra - Sales Manager - 303-341-3398

March 21, 2021

Love it!! Can't say enough good things about Tom and everyone else there. Friendly, accommodating and they don't try to upsell. I've been to Emich and they are not good. More

by HELLERBATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran
Mar 22, 2021 -

Tynan's Volkswagen responded

We are honored to receive your support. Thank you! - Tynan's Volkswagen Team

March 19, 2021

The service department was fantastic .. good to work with, courteous, worked quick. The eating area was very comfortable and offered coffee. I’ll be back More

by MARIONOTPICCONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Hernandez
Mar 19, 2021 -

Tynan's Volkswagen responded

This is a fantastic review! Thanks from the entire team at Tynan's Volkswagen!

March 17, 2021

Tom was fantastic at keeping me in the loop and accommodating my crazy schedule. I was impressed by the whole service team. The service was above and beyond. Thank you! More

by MFPARMELEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran
Mar 17, 2021 -

Tynan's Volkswagen responded

Thanks for your confidence in Tom and the Tynan's Volkswagen service team! We're glad to have you as a customer, take care!

March 17, 2021

Tynan’s VW has exceeded our expectations. Knowledgeable sales staff. Extremely helpful service department, Hassein and Tom Tran. Highly recommend. The atlas had issues when manufactured and Tynan’s is maki More

by beck.kevinL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassein in service is awesome , Tom Tran
Mar 18, 2021 -

Tynan's Volkswagen responded

Thank you so much for your awesome five-star review! We're so glad our team could help your Atlas get back into good shape! We'll be sure to let Hassein and Tom know they've made a great impression on you! Hope to see you soon! - Tynan's Volkswagen

March 16, 2021

Took my car in for warranty work on the heater core. Dropped off my vehicle with more than a 3/4 of fuel. Once picked up the fuel was less than half a tank and the trip odometer was reset. I had also no More

by AARON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Tran
Apr 05, 2021 -

Tynan's Volkswagen responded

We're sorry to hear of your disappointment, Aaron, and would like the opportunity to look into this further. If you could please contact me directly at your earliest convenience, it would be much appreciated. Thank you, Bill Carrerra - Sales Manager - 303-341-3398

March 16, 2021

Tom, service mgr, was extremely helpful, knowledgeable, patient, and kind...thanks for all of your help, Tom!!! I had to call several times, and each time Tom was very pleasant and helpful! More

by CWASNOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran
Mar 17, 2021 -

Tynan's Volkswagen responded

We're glad to hear Tom took great care of you! Thanks for choosing Tynan's Volkswagen for your service needs.

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