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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,878 Reviews

2,878 Reviews of Tynan's Volkswagen - Service Center

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December 02, 2020

Tynans completed my work in a timely manner. The service advisor was very friendly and easy to work with. I would recommend tynans volkswagen to family and friends More

by yevgeniy.yakushenok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran
Dec 02, 2020 -

Tynan's Volkswagen responded

Thank you for taking the time to leave Tynan's Volkswagen this five-star review! We hope to see you next time!

December 01, 2020

Great experience, people are building trust from the get go, which is not very unusual in my humble opinion; hopeful to maintain long lasting relationships over here More

by vlad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Hernandez
Dec 02, 2020 -

Tynan's Volkswagen responded

Thank you for visiting our team at Tynan's Volkswagen! See you next time, Vlad!

November 25, 2020

Excellent service personnel doing the best for their customers. Waiting areas are clean and have charging ports for your phone or pad which is good for me since I have to stay until the work is complete More

by Hans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Nov 30, 2020 -

Tynan's Volkswagen responded

Thank you for taking the time to leave Tynan's Volkswagen this great review! We appreciate your business and hope to see you again!

November 24, 2020

I took my Jetta in for an oil change and they didn’t put oil in my car after they drained it!! The service guy asked me if I wanted $300 in extra services and I declined so I guess they just called it good More

by roxysurfak
Recommend Dealer
No
Employees Worked With
Tom Tran, Cauther Sekatawa, Brandon Read, Xsavier Shaw-Vanzandt, Benny Hernandez
Dec 09, 2020 -

Tynan's Volkswagen responded

Thank you for bringing this to our attention. If you could please contact me directly at your earliest convenience, it would be greatly appreciated. Thank you, Cara Andersen - Owner Loyalty Manager - 303-341-3564

November 23, 2020

Thank you for servicing my car and being flexible with rescheduling. I appreciate the email with the services that were completed and the recommended follow-up. More

by IVANNAMARIEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Nov 23, 2020 -

Tynan's Volkswagen responded

Thank you for your positive feedback! See you next time at Tynan's Volkswagen!

November 19, 2020

Tom Tran treats my car like it was his own. He knows his VW’s and I trust him with mine. He is the best. More

by DAVID.WICKE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Tran
Nov 20, 2020 -

Tynan's Volkswagen responded

Thank you for the positive feedback! We appreciate you trusting Tom and Tynan's Volkswagen with your vehicle, and we look forward to your next visit with us!

November 18, 2020

They were very fast AND they cleaned my car! That was awesome! And I love that they have Apple Pay! I will definitely come to this location again More

by acard555
Recommend Dealer
Yes
Employees Worked With
Benny Hernandez
Nov 19, 2020 -

Tynan's Volkswagen responded

Thank you for stopping by to share this wonderful feedback! We're glad you enjoyed your visit here at Tynan's Volkswagen and we look forward to seeing you again!

November 17, 2020

Very pleased with all the personnel, Efficient and very, very pleasant. From the moment I walked in the show room until I picked my vehicle up, everyone I encountered was professional. More

by joyjack7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Hernandez
Nov 18, 2020 -

Tynan's Volkswagen responded

Thank you for the great feedback about our team! We appreciate you trusting Tynan's Volkswagen with your business and look forward to your next visit!

November 16, 2020

I was told someone would get back to me and they didn’t. I was told 2 to 2.5 hours, and it took all day. More

by nubbin70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
n/a, Tom Tran
Dec 02, 2020 -

Tynan's Volkswagen responded

We apologize for your frustration and appreciate you taking the time to share this feedback. We will be discussing your comments with our team and hope you'll consider giving us a chance to improve in the future. If there's anything else about your visit that you'd like to discuss with us, please don't hesitate to reach out directly. Thank you, Matthew Shopes - Sales Manager - 303-341-3573

November 16, 2020

This is my first visit to Tynan's for service after moving to Colorado. The service and communication were excellent. They kept me updated and even delivered my vehicle right to my work when done. More

by stylerd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Brandon Read
Nov 16, 2020 -

Tynan's Volkswagen responded

Thank you for coming to visit us here at Tynan's Volkswagen! We appreciate the five-star review, and hope we have the opportunity to service your vehicle again in the future!

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