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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,868 Reviews

2,868 Reviews of Tynan's Volkswagen - Service Center

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May 21, 2025

Tynan’s did an awesome job with my recall repair and service. They were incredibly friendly, super communicative, and got everything turned around quickly. I will absolutely be back for my next service. More

by KEISHAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Aldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Tynan's Volkswagen responded

Thank you so much for your kind words! We're thrilled you had a great experience with your recall repair and service. We truly appreciate your trust in us and look forward to welcoming you back for your next service! Jacqueline Goldsboro -Customer Care Coordinator

May 21, 2025

Very friendly staff. Prompt service. Able to answer my questions. Great experience. I would recommend to others. More

by JOHNBELLWRITES
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson
May 22, 2025 -

Tynan's Volkswagen responded

Thank you for taking the time to share your experience! We’re so glad to hear that our team was friendly, prompt, and helpful in answering your questions. Providing great service is always our goal, and knowing you'd recommend us to others means a lot. We look forward to serving you again ! Jacqueline Goldsboro -Customer Care Coordinator

May 21, 2025

Good communication, nice facility. It was a pleasure working with Ashley I look forward to working with her again. More

by EMMAEAGEN
Recommend Dealer
Yes
Employees Worked With
Ashley Aldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Aldredge
May 22, 2025 -

Tynan's Volkswagen responded

Thank you for your thoughtful feedback! We're glad you enjoyed the facility and appreciated the communication throughout your visit. Ashley will be thrilled to hear your kind words—it was a pleasure working with you. We look forward to seeing you again! Jacqueline Goldsboro -Customer Care Coordinator

May 16, 2025

Everything about Volkswagen and the courtesy. And their people and their service is amazing. Thank you More

by BIGZEUSORTIZ123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Aldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Tynan's Volkswagen responded

Thank you for the kind words! We're so glad to hear you had a great experience with our team and appreciated the courtesy and service at Volkswagen. Your support means a lot—thank you! Jacqueline Goldsboro -Customer Care Coordinator

May 15, 2025

Tynan’s has to be the most friendly dealership I have ever been in but more importantly, they have never failed to meet my needs in the family atmosphere they have created!! More

by TMAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Goldsboro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Aldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Alore
May 15, 2025 -

Tynan's Volkswagen responded

Thank you so much for your kind words and 5-star review! We’re honored to hear that you feel at home in the friendly, family-like atmosphere we strive to create at Tynan’s. It means a lot to us that we've consistently been able to meet your needs—our team works hard to make every visit a positive experience. We look forward to continuing to serve you for years to come! Jacqueline Goldsboro - Customer Care Coordinator

May 15, 2025

They suggested work that either already has been done or was not needed, even after I did not request them to do anything past what I made the appointment for. Ordered parts ahead of time, was told I’d More

by GREGGEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Aldredge
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback. We’re truly sorry that your recent service experience did not meet expectations. Clear communication, transparency, and respect for your time are all priorities for us, It's clear we fell short in several areas during your visit. We apologize for any confusion around the recommended work and for not properly notifying you when your parts arrived. Additionally, the delays and miscommunication regarding your vehicle status and check-out process are not reflective of the service we aim to provide. Thank you again for your honest review—we value your business and hope to earn back your trust. Jacqueline Goldsboro -Customer Care Coordinator

May 15, 2025

Very helpful and professional. Fixed my problems without any issue and helped a lot along the way. More

by WATERMACD
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Tynan's Volkswagen responded

Thank you so much for your kind words! We're glad that our team was able to resolve your issues smoothly and provide the support you needed throughout the process. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. If there's anything else we can help with in the future, please don't hesitate to reach out! Jacqueline Goldsboro - Customer Care Coordinator

May 15, 2025

I'm brand new to Volkswagen and I took my Taos in for its first oil change. The entire staff was incredibly pleasant and helpful. My service was performed quickly...I was out and back on the road in about More

by treneemiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Aldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Tynan's Volkswagen responded

Welcome to the Volkswagen family, and thank you for sharing your experience! We're thrilled that your first service visit went smoothly and that our team made you feel welcomed and well taken care of. Getting you back on the road quickly is always our goal, and we’re glad we could deliver. We look forward to seeing you — and your Taos — again at your next visit! Jacqueline Goldsboro -Customer Care Coordinator

May 15, 2025

This is always a great experience, friendly staff with a great waiting area. Service is always quick. More

by RHASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Tynan's Volkswagen responded

Thank you for the wonderful feedback! We're so glad you consistently have a great experience with our friendly team and comfortable waiting area. It's great to know that our quick and efficient service continues to meet your expectations. We truly appreciate your support and look forward to seeing you next time! Jacqueline Goldsbooro -Customer Care Coordinator

May 14, 2025

Even though i dropped it off last Thursday night, it took until Saturday midday to even know what it needed. After confusion with the service texts and online updates suggesting only needed fuel and oil addi More

by Esteban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Aldredge
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Tynan's Volkswagen responded

Thank you for sharing your feedback. We’re sorry to hear about the delays and confusion you experienced during your recent visit. That’s not the level of communication or efficiency we aim to provide. We understand how frustrating it can be to wait for updates, especially when arranging rides and trying to plan around your vehicle's service. Your experience has been shared with our team so we can improve our processes moving forward. Jacqueline Goldsboro -Customer Care Coordinator