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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,845 Reviews

2,845 Reviews of Tynan's Volkswagen - Service Center

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May 01, 2025

Very nice and helpful and Professional They do excellent work and treat their customers with lots of respect More

by HERMANJACKSON210
Recommend Dealer
Yes
Employees Worked With
Calenstra
May 02, 2025 -

Tynan's Volkswagen responded

Thank you for the kind words! We’re so glad you felt respected and well taken care of during your visit. Providing excellent work and friendly, professional service is always our goal, and it’s great to know we delivered that for you. We truly appreciate your support and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

April 30, 2025

Very good and fast service It was regular express service for VW car, and it was clean fast and overall great service. More

by LOZOVATSKY.ALEXEY
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Williams
May 01, 2025 -

Tynan's Volkswagen responded

Thank you so much for the great review! We're glad you had a positive experience with our express service and that your VW was taken care of quickly and thoroughly. We appreciate your trust in us and look forward to seeing you again for your next visit! Jacqueline Goldsboro - Customer Care Coordinator

April 30, 2025

Got brand new tires 2 months ago at this dealership, and made a new appt to check on a tire that started losing air, was told the tire was fixed after leaving it there all day and when I took it home, my ti More

by RACHAELHOWE1994
Recommend Dealer
No
Employees Worked With
Brian Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Tynan's Volkswagen responded

Thank you for bringing this to our attention. We're very sorry to hear about your experience and that the issue with your tire was not fully resolved. This is not the level of service we strive to provide, especially after a recent tire purchase. We’d appreciate the opportunity to make this right—please get in touch with us directly. Matt Cooper 303-341-3350

April 29, 2025

Great communication and customer service, and got my car back to me sooner than I expected. More

by AAF3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley in service 5 stars!
Apr 29, 2025 -

Tynan's Volkswagen responded

Thank you for the great feedback! We’re so glad to hear that you were pleased with the communication and service, and that we were able to get your car back to you ahead of schedule. Your satisfaction means a lot to us, and we appreciate you choosing our team. Don’t hesitate to reach out if there’s anything else we can do for you! Jacqueline Goldsboro - Customer Care Coordinator

April 29, 2025

Excellent customer service! ! During our first visit, Omar found out what our plans were regarding purchasing the new car. He continued contacting us the next day, providing all More

by MATHMASTERSAPLUS
Recommend Dealer
Yes
Employees Worked With
I worked with Omar
Apr 29, 2025 -

Tynan's Volkswagen responded

Thank you so much for the wonderful 5-star review! We're thrilled you had a positive experience with Omar during your car-buying journey. It's great to know he was attentive, informative, and professional every step of the way. We truly appreciate your trust in us and are so glad you're happy with your new vehicle. If you ever need anything in the future, we're here for you—enjoy the new car! Jacqueline Goldsboro- Customer Care Coordinator

April 29, 2025

I’m very happy with the service I receive at Tynan. Rachide was friendly and communicative. More

by BKBOMGARDNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Tynan's Volkswagen responded

Thank you for your kind words! We're so glad to hear that you're happy with the service you receive at Tynans and that Rachide made your experience a positive one with his friendly and communicative approach. We appreciate your support and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

April 29, 2025

I got my oil changed and they cleaned my car! I got in my car and was going to back out but my brakes were making a loud noise. The service manager(I think) got someone to double check and make s More

by rylo2486b
Recommend Dealer
Yes
Apr 30, 2025 -

Tynan's Volkswagen responded

Thank you for taking the time to share your experience! We're glad to hear you appreciated the oil change and car wash. We’re also grateful you brought the brake noise to our attention —our team is always happy to double-check to ensure your safety and peace of mind. We truly value your trust and look forward to seeing you again! Jacqueline Goldsboro - Customer Care Coordinator

April 29, 2025

My service rep Ashely was kind, informative and extremely helpful and punctual! Even while busy I felt like she was calm and had everything under control. More

by Nicole J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My driver was amazing as well!
Apr 30, 2025 -

Tynan's Volkswagen responded

Thank you so much for the wonderful review! We're thrilled that Ashley provided you with such a positive experience. Her calm, helpful, and professional approach reflects the service we strive to offer every guest. We'll be sure to share your kind words with her—it will mean a lot. We appreciate your support and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

April 28, 2025

It took over a year to receive a new engine under warranty, which isn't the dealership's fault, but I was left stranded without a vehicle and no one was able to help me the entire year I waited. More

by gaucches
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachide Reese
Apr 28, 2025 -

Tynan's Volkswagen responded

Thank you for sharing your experience, and we sincerely apologize for the extended wait and the inconvenience it caused. While the delay was beyond our control, we understand the frustration of being without a vehicle. We appreciate your patience and are committed to improving communication. If there's anything we can do to assist you moving forward, please don’t hesitate to reach out. Jacqueline Goldsboro - Customer Care Coordinator

April 27, 2025

Very helpful The whole process was smooth and painless. I am satisfied. That is enough; you are pushing too much. More

by KERES292
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachide Reese
Apr 28, 2025 -

Tynan's Volkswagen responded

Thank you for your feedback! We're glad the process was smooth and that you're satisfied. We appreciate your business and look forward to assisting you again. Jacqueline Goldsboro - Customer Care Coordinator