2,877 Reviews of Tynan's Volkswagen - Service Center
Destroyed my hood with their car wash. Didn’t tell me about. Didn’t fix it. Apathetic when I went back. They waxed it, sent me away, and it’s still scratched up. Would recommend you opt out of the car wa about. Didn’t fix it. Apathetic when I went back. They waxed it, sent me away, and it’s still scratched up. Would recommend you opt out of the car wash. More
As always the work was completed in a timely manner. However, I thought you were running the cars though a car wash. Mine was not washed. 🙁 See you next year! However, I thought you were running the cars though a car wash. Mine was not washed. 🙁 See you next year! More
Excellent service and communication from this group. I worked with Cauther and Tom to service my vehicle. They provided timely updates and clear details on what was accomplished on my vehicle. worked with Cauther and Tom to service my vehicle. They provided timely updates and clear details on what was accomplished on my vehicle. More
I have been coming to Tyana’s since we moved here about three years ago. I have always had an amazing experience and they have always been great with customer service. This last visit was different and not three years ago. I have always had an amazing experience and they have always been great with customer service. This last visit was different and not a great experience. The representative that worked with seemed annoyed the entire time that I was there and she didn’t have the same customer interaction. When I arrived to check in, she went to check my car and had me stand at the desk when she returned she said ok and didn’t review pricing, what the service details were, she didn’t give me an estimated time frame or anything. So I went and sat in the waiting room, I got there at 8:15am after waiting awhile and not getting an update which I normally get from someone or can see it on the screen. I went down to check in on everything at 11am and it still was to be another hour. Which I normally would have been ok with if I knew how long it was going to be in the beginning. Again I wasn’t told what the total would be until I came back to pick up my car. Very different experience than I have ever had here and I was very taken back by it. I will be sure to work with a different representative next time. More
Great service experience. Marcie is very attentive and pleasant to work with. She went out of her way to help me with my transportation needs. pleasant to work with. She went out of her way to help me with my transportation needs. More
Great customer service provided by Xsavier Vanzandt as he was helpful, informative and pleasant. Would come back due to great service and good price, just a great experience overall was helpful, informative and pleasant. Would come back due to great service and good price, just a great experience overall More