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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,854 Reviews

2,854 Reviews of Tynan's Volkswagen - Service Center

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November 26, 2019

Excellent service and communications, as always! Tom Tran is the best, he is always on top of things and an absolute pleasure to work with! I’ve never had a better service experience anywhere in the More

by VDJBRITTIN401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran
November 21, 2019

Friendly staff but unsatisfactory service I had an oil leak which took 2 visits to repair. The labor charge was excessive but I will continue to return because they are an authorized VW deale More

by TB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
Jan 10, 2020 -

Tynan's Volkswagen responded

Thank you for your honest feedback! We appreciate your kind words about Cauther, and we're so sorry that the issue with your vehicle was not resolved immediately. If you'd like to talk with our team about this any further, please do not hesitate to reach out. Thank you.

November 21, 2019

Great experience getting my VW repaired. Marcie Mills was my service advisor and she took great care of me, securing a car for me to drive while mine was repaired. I l More

by PCFARMER1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcie Mills
November 21, 2019

Very happy customer! I’ve always been warned to never go to dealerships because they will rip you off, but my experience at Tynan was the opposite! I thought something mig More

by labrich34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcie
November 21, 2019

Tired of bringing my lemon here I know these people way better than I would Want. I am tired of all the malfunctions and recalls. Not only do I have to take my car back frequently b More

by Shantiza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Phifer, Jeremy Strnad
Jan 10, 2020 -

Tynan's Volkswagen responded

Shantiza, we are so sorry for any inconvenience or misunderstanding. We would like to talk with you about happened. Please reach out directly to our team at your convenience. Thank you.

November 21, 2019

Great experience Will return for more tires! The service department is excellent got me in and out pretty fast would recommend my family and friends to come. More

by XSAVIER2133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran
November 21, 2019

Routine Maintenance I have owned 2 Volkswagens through Tynans in the last 19 years...I wouldn’t go anywhere else for my service! And Tom Tran, my service rep, is an exce More

by Nancy L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran
November 20, 2019

Service department good experience Brand new car that we’ve had for a couple months about 700 miles. Had to purchase a tire as we got a nail and couldn’t be repaired. We took car in f More

by torianav
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Tran
November 20, 2019

Changed my mind Every previous experience with Tynans was horrible. Tom really impressed me... and changed my mind about your dealership. Excellent communication, g More

by BDAVISBILLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran
Aug 23, 2023 -

BDAVISBILLS responded

Good

November 20, 2019

Great work Great customer service and amazing delivery time would highly recommend tynans Volkswagen for repairs on your Volkswagens and always see Tom Tran grea More

by THEGANNON1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran
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