Tynan's Volkswagen - Service Center

Great customer care and service! My experience was too notch. Service technician kept me informed the whole time and was very knowledgeable. Explained in detail the issue and next ste My experience was too notch. Service technician kept me informed the whole time and was very knowledgeable. Explained in detail the issue and next steps. Called me immediately upon completion. Summarized the work done and got me back on the road. This is my place... More

Customer service was poor The staff was short when asked about warranties, discounts etc. There was a recall on my car which I was told would not be covered and that I had to p The staff was short when asked about warranties, discounts etc. There was a recall on my car which I was told would not be covered and that I had to pay the diagnostic charge. I dropped my car off at 9am, got the additional services needed at 1 and approved them but the service did not get completed and I had to return another day. No apology given and the staff was not pleasant or understanding. I try to use the dealer as my car is at 30,000 miles but, this has deterred me from using tynans again. More

Great service! Tynan’s service center wants to make their customers happy. Everyone there is pleasant and knowledgeable, from the intake personnel to the car service Tynan’s service center wants to make their customers happy. Everyone there is pleasant and knowledgeable, from the intake personnel to the car service driver. More

Friendly and thorough Glad I have warranty coverage. This was an coolant leak into the engine that had been addressed before and then I received a warning light so I broug Glad I have warranty coverage. This was an coolant leak into the engine that had been addressed before and then I received a warning light so I brought it in to make sure the issue hadn’t returned. They did a thorough Pressure test to make sure that wasn’t the case. No issues. The car wasn’t cleaned but it was a snowy day so maybe it wasn’t necessary. More

Good people, good service. I have been a Tynan's customer since 2014 and am pleased with their staff and service. I recommend Tynan's VW to anyone and everyone. I have been a Tynan's customer since 2014 and am pleased with their staff and service. I recommend Tynan's VW to anyone and everyone. More

Engine Light and Recall Tynan’s is great! I have a least a Volkswagen atlas and the engine light came on. I brought it in and they found a vacuum valve that needed replacemen Tynan’s is great! I have a least a Volkswagen atlas and the engine light came on. I brought it in and they found a vacuum valve that needed replacement and also completed a recall on the headlight mounts for me that I had forgotten about. Highly recommended! More

Great experience I called about availability for an oil change, general check up and to put on my snow tires; I was informed they could complete the work that same day I called about availability for an oil change, general check up and to put on my snow tires; I was informed they could complete the work that same day; and they fulfilled their commitments to me and also checked my breaks and completed work ahead of schedule and visited with sales during my wait More

Marcie Mills Marcie was diligent, friendly and very helpful! Will be back and hope to work with Marcie. The service guys could use a little guidance in courtesy. Marcie was diligent, friendly and very helpful! Will be back and hope to work with Marcie. The service guys could use a little guidance in courtesy. More

New tires Very helpful people in person and also on the phone. Got a time estimate on the work, a ride in The shuttle, my car was done ahead of time, and was a Very helpful people in person and also on the phone. Got a time estimate on the work, a ride in The shuttle, my car was done ahead of time, and was also washed & vacuumed when I picked it up! More

Awful service i went in to get new tires and came out with two broken hub caps and a noisy tire. These issues could have been fixed before I saw or noticed them but i went in to get new tires and came out with two broken hub caps and a noisy tire. These issues could have been fixed before I saw or noticed them but they waited to see if I said anything. Awful service and after going in the third time to fix the noise coming from the wheels they found they put the weight for the tire on wrong making it rub the rotors. They could have simply fixed these issues they cause the first time but wait for me to say something. Safe to say I’ll not be returning. More