2,848 Reviews of Tynan's Volkswagen - Service Center
Slight hiccup Everything was as expected except that my Adblue warning was on and they never mentioned topping it off and when i left, the warning was still on. No Everything was as expected except that my Adblue warning was on and they never mentioned topping it off and when i left, the warning was still on. Now i need to go back again and its not convenient to get there. I would still recommend them as it was just a small oversight on their part. More
Had a few minor issues with my car and it was overpriced I had a few things worked on in my car and after doing some research the things that they were replaced were really easy to fix and very cheap. For ex I had a few things worked on in my car and after doing some research the things that they were replaced were really easy to fix and very cheap. For example I got a PCV value replaced on my 2011 Volkswagen it’s a cheap part and a 10 min replacement but somehow it costed me $500 dollars I will definitely never go there again and advise anyone else not to go either! More
Replace a part under warranty. The representative I spoke with was professional and pleasant. The courtesy shuttle driver was pleasant and professional as well. I don’t recall the s The representative I spoke with was professional and pleasant. The courtesy shuttle driver was pleasant and professional as well. I don’t recall the shuttle drivers name though. More
bad communication and was told there would be a courtsey car could not get a call back from anyone when i tried to get information on a jetta i dropped offs for repairs. my daughter was told the car would have could not get a call back from anyone when i tried to get information on a jetta i dropped offs for repairs. my daughter was told the car would have to be left overnight and a courtesy car would be available so she could get her kids to school in the morning. Based on this information she left the car to start repairs. The dealership called later to tell her the courtesy car was no longer available because it was reserved for someone else. they told her to rent a car,which she did this morning so the kids could get to school they called at 830 am to tell her the car was ready. why did she have to spend the money on a rental? i will say the dealership would pick up the tab on the rental after i complained this morning, well see More
Fix a flat tire. The service person was very polite, gave me clear explanatios. He was very professional. The service was quick and stress free. Thank you very much. The service person was very polite, gave me clear explanatios. He was very professional. The service was quick and stress free. Thank you very much. More
Excellent service! Timing belt and water pump replacement and I feel very confident that the job was done correctly and promptly. Certainly a location I will return t Timing belt and water pump replacement and I feel very confident that the job was done correctly and promptly. Certainly a location I will return to when needed! More
Car-Net Feature I took delivery of 2019 Tiguan SEL. At the time of delivery the Car-Net feature was not accessible. I dropped of the vehicle at the Dealer. When I I took delivery of 2019 Tiguan SEL. At the time of delivery the Car-Net feature was not accessible. I dropped of the vehicle at the Dealer. When I picked up the vehicle I was told that the Car-Net Service was inoperable w/all Tiguan's. VW was aware. after some research, the issue was the the Dealer did not load the VIN Number correctly. As a new VW Owner, I don’t believe that this is the right way to build a long term relationship. More
Incredible service The service I received from the time I called to the time I pick my vehicle up conther was awesome. always kept me updated with what was needed and p The service I received from the time I called to the time I pick my vehicle up conther was awesome. always kept me updated with what was needed and pricing always had a smile on his face and a great personality. Will mainly return because of him! More
My 2015 VW Golf Se Recall I had called and scheduled an appointment, for a recall done on my VW, once i dropped off my golf it smooth sailing from there. There was a slight hi I had called and scheduled an appointment, for a recall done on my VW, once i dropped off my golf it smooth sailing from there. There was a slight hicup on parts, I was reassured that the recall would completed the same day. Tyann went above and beyond, so when i pick up my golf not only was the work completed, they did a quick wash abd detail job at n/c. I was impressed. I Will return!! More
Slow to start but expectations met I purchased a used car from a private party and turned to the experts at Tynans when almost immediately needed have my car fixed. I had another issue I purchased a used car from a private party and turned to the experts at Tynans when almost immediately needed have my car fixed. I had another issue almost immediately once I left Tynans but keeping my safety in mind Tynans went the extra mile to ensure the further repairs addressed the issues. More