Tynan's Volkswagen - Service Center

10,000 check I was really impressed with this location. The process was very quick. They were very nice and quick at the check out process. Will be back. I was really impressed with this location. The process was very quick. They were very nice and quick at the check out process. Will be back. More

Easy access I was pleased to see how easy it was to drop off my car, get it fixed, and pick it back up. I appreciate the visual inspection and the opportunity to I was pleased to see how easy it was to drop off my car, get it fixed, and pick it back up. I appreciate the visual inspection and the opportunity to decline or approve all work done on my car. More

Very helpful and informative Helpful and informative I had the feeling that I was honestly cared about and that the service representative was a very caring professional who displ Helpful and informative I had the feeling that I was honestly cared about and that the service representative was a very caring professional who displayed a lot of knowledge. More

Great job! Cauther knows all about cars and explains issues that makes it easy to understand. He does a super job. Tynan’s is the best dealership. Cauther knows all about cars and explains issues that makes it easy to understand. He does a super job. Tynan’s is the best dealership. More

Why is my 2 year old cars clutch burnt I bought my car 2 years ago. I know how to drive a clutch. Hardly ever stall the car. The most I ever towed on my car is 2 bikes. My clutch burnt out I bought my car 2 years ago. I know how to drive a clutch. Hardly ever stall the car. The most I ever towed on my car is 2 bikes. My clutch burnt out just a couple days ago and they are saying it’s because of the 2 bikes I towed. It was “too much load” on the clutch. Very disappointed in the dependability of my 2017 Jetta. You made me pay 100% out of pocket thousands of dollars to fix. Thanks for the unreliable car and huge bill:) More

Thanks got a good experience Thanks Tom for taking care of a recall issue on my Passat quickly and easily. I didn’t have an appointment but was taken care of quickly and efficient Thanks Tom for taking care of a recall issue on my Passat quickly and easily. I didn’t have an appointment but was taken care of quickly and efficiently! More

Warranty Approved! Jeremey helped get a warranty approved outside of the mileage limit set by VW. He made the extra effort to call the local VW representative, which mad Jeremey helped get a warranty approved outside of the mileage limit set by VW. He made the extra effort to call the local VW representative, which made all the difference in getting the warranty application approved. Thank you! More

Recall assistance At this visit, Xzavier was attentive and very helpful. I was greeted and helped immediately. Has to go in for a recall and oil change. Techs comple At this visit, Xzavier was attentive and very helpful. I was greeted and helped immediately. Has to go in for a recall and oil change. Techs completed the work quickly. More

30,000 miles Tom is always very nice and professional. The waiting area comfortable and the coffee is good. The complementary bottles of water are nice as well. Ho Tom is always very nice and professional. The waiting area comfortable and the coffee is good. The complementary bottles of water are nice as well. However, I might suggest a recycle bin for all those single use plastic bottles. I bring my own water bottle so a water cooler would be nice. I see a lot of employees use the water bottles so it might be nice to encourage them and customers to use refillable bottles. More

Outstanding customer service! I took my Jetta in for an oil change and routine maintenance. The staff at Tynan’s went out of their way to take me to work and pick me up. When addit I took my Jetta in for an oil change and routine maintenance. The staff at Tynan’s went out of their way to take me to work and pick me up. When additional service was needed, they provided me with a loaner car at no charge and kept me updated on when the repairs would be completed. Every staff member I spoke to was friendly and knowledgeable. Tynan’s has won my continued business for providing an outstanding level of customer service. More