Tynan's Volkswagen - Service Center

Recall assistance At this visit, Xzavier was attentive and very helpful. I was greeted and helped immediately. Has to go in for a recall and oil change. Techs comple At this visit, Xzavier was attentive and very helpful. I was greeted and helped immediately. Has to go in for a recall and oil change. Techs completed the work quickly. More

30,000 miles Tom is always very nice and professional. The waiting area comfortable and the coffee is good. The complementary bottles of water are nice as well. Ho Tom is always very nice and professional. The waiting area comfortable and the coffee is good. The complementary bottles of water are nice as well. However, I might suggest a recycle bin for all those single use plastic bottles. I bring my own water bottle so a water cooler would be nice. I see a lot of employees use the water bottles so it might be nice to encourage them and customers to use refillable bottles. More

Came in last week because car was stalling periodically. After replacing the speed sensor, the car was running good, it was then that the air conditioning went out. There was a cracked bushing and a hose w After replacing the speed sensor, the car was running good, it was then that the air conditioning went out. There was a cracked bushing and a hose was cut. Had to wait for part, but I had the use of a good loaner over the weekend. Jeremy at the service desk very helpful. Thanks again. More

Outstanding customer service! I took my Jetta in for an oil change and routine maintenance. The staff at Tynan’s went out of their way to take me to work and pick me up. When addit I took my Jetta in for an oil change and routine maintenance. The staff at Tynan’s went out of their way to take me to work and pick me up. When additional service was needed, they provided me with a loaner car at no charge and kept me updated on when the repairs would be completed. Every staff member I spoke to was friendly and knowledgeable. Tynan’s has won my continued business for providing an outstanding level of customer service. More

I provided the halogen bulb. Labor and tax to install cheap! Now, I have renewed confidence in TYNANS. Especially the parts department/service. I was treated great, in my opinion. I’ve been looked down upon by s Now, I have renewed confidence in TYNANS. Especially the parts department/service. I was treated great, in my opinion. I’ve been looked down upon by sales and sales managers whenever I am driving my 1998 red VW Bug! It’s a one-owner and I’ve spent a LOT of money in upkeep and maintenance. So, I now have an improved opinion of TYNANS! More

Good - waited for service to be completed. Said it would take about an hour an hour anda half & that's what it was! What more can I say. I'll be back. Said it would take about an hour an hour anda half & that's what it was! What more can I say. I'll be back. More

Fixed but didn’t work We were called that the car was done and ready; made arrangements for time Off work to drive the car out to CA... picked up the car and it still wasn We were called that the car was done and ready; made arrangements for time Off work to drive the car out to CA... picked up the car and it still wasn’t fixed. Frustrated and disappointed... we’ll see how it’s rectified, but very unhappy as of now! More

Appreciate the honesty My brakes were making a squealing noise so I assumed I needed a brake job and was ready to pay for one. As it turns out, my brake pads were not worn o My brakes were making a squealing noise so I assumed I needed a brake job and was ready to pay for one. As it turns out, my brake pads were not worn out and the staff at Tynan’s told me the truth instead of performing an unnecessary repair. More

Slight hiccup Everything was as expected except that my Adblue warning was on and they never mentioned topping it off and when i left, the warning was still on. No Everything was as expected except that my Adblue warning was on and they never mentioned topping it off and when i left, the warning was still on. Now i need to go back again and its not convenient to get there. I would still recommend them as it was just a small oversight on their part. More

bad communication and was told there would be a courtsey car could not get a call back from anyone when i tried to get information on a jetta i dropped offs for repairs. my daughter was told the car would have could not get a call back from anyone when i tried to get information on a jetta i dropped offs for repairs. my daughter was told the car would have to be left overnight and a courtesy car would be available so she could get her kids to school in the morning. Based on this information she left the car to start repairs. The dealership called later to tell her the courtesy car was no longer available because it was reserved for someone else. they told her to rent a car,which she did this morning so the kids could get to school they called at 830 am to tell her the car was ready. why did she have to spend the money on a rental? i will say the dealership would pick up the tab on the rental after i complained this morning, well see More